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Spooler Service 1053 error

Posted on 2007-03-22
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Last Modified: 2012-06-27
I have a SBS 2003 server and there is a printer that is connetced to the server via a USB port.  A few of the users print to this printer.   yesterday, the printer stopped functioning and when I looked at the services the spooler service was stopped.  I tried to restart it but got a 1053 error message.  I have also tried rebooting the server to no avail.  What is causing this and how can I correct it?
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Question by:suzanne2003
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by:Zenith63
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Event IDs can mean a lot of different things, can you post the actual error message with that one please?

The first thing I usually do with a spooler problem is stop the spooler if it's running, browse to C:\WINDOWS\SYSTEM32\SPOOL\PRINTERS and delete all files you find there, then restart the spooler service.  That folder is the standard spooling directory, so if there's a corrupt job in the queue that will clear it.
After that I'd start removing and deleting printers, you may have to do this through the registry if normal methods fail.
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by:suzanne2003
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I deleted all of the items that were in the printers folder and then deleted and reinstalled the printer and now most everything is working.  The person who sent the job that started this whole mess is still having a problem locally.  The client is running Vista and the print spooler service will not stay started.  I can start is and them about 1 minuted later I get a warning that the service has stopped.  I deleted all of the files in her C:\WINDOWS\SYSTEM32\SPOOL\PRINTERS folder but I am still having the problem.  The Evenr Viewer is giving in event error:  1000  Faulting application spoolsv.exe version 6.0.6000.16386.  Faulting application ntdll.dll version 6.0.6000.16386 time stamp 0x4549bdc9.  Another event viewer message is event 7034  Service Control Manager Print Spooler service terminated unexpectedly.  
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by:Zenith63
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Did you delete the printers from her PC as well and see if the spooler starts then?  I'd be suspicious of a dodgy printer driver or one not quite compatible with Vista?
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by:suzanne2003
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Yes, I deleted it and also downloaded the new Vista driver from HP.  The spooler still stops about every minute or so.
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by:Zenith63
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I'd delete the printers again, restart the PC, stop the Spooler if it's running then start going through the registry looking for printer entries which shouldn't be there.  You can delete pretty much any keys that reference a printer you've deleted, they'll be recreated automatically.  I'd use the Find feature to search for say "Deskjet 600" or whatever.  Also go through the whole registry tree under HKEY_CURRENT_USER\Printers looking for values to delete.

Other then that I'm at a loss unfortuntely.  Maybe replace spoolsv.exe from the original Vista CD in case it's corrupt.
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by:suzanne2003
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I will try on Monday.  We will see what happens.  In case I need to, do I run an sfc from run if I need to replace spoolsv.exe?
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by:Zenith63
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I'd be more inclined to do it manually rather then use sfc but by all means give sfc a try.

You'll find the two relevant files on your Windows CD (make sure version matches installed version), CD\i386\spoolsv.ex_ and CD\i386\spoolss.dl_ .  So stop the spooler service and use the Windows command line utility "expand" to decompress these files to the drive of the PC in question.  So open a command prompt and CD to CD\i386.  Then run
[expand spoolsv.ex_ c:\windows\system32\spoolsv.exe] and then
[expand spoolss.dl_ c:\windows\system32\spoolss.dll]
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by:suzanne2003
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Okay.  I tried to so the expand command but Vista does not have an i386 folder.  I searched the Vista CD and it did not find either the spoolsv.exe or the spoolss.dll.  I tried copying from another machine that is working and then expanding from that location, but I get an error that states can't open output file c:\windows\system32\spoolsv.exe.  Any other suggestions?
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by:Zenith63
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Sorry but I haven't used Vista so I'm not sure where to get these files or if Vista even uses the same files now.
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by:suzanne2003
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Anyone else...
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by:suzanne2003
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For anyone else having this issue, this is how I corrected it:

Started spooler service
Deleted printers
Rebooted
Right clicked in the printers box and went to server properties and deleted all of the drivers listed
Rebooted
Added the printer
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