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gleasoninc

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Cannot get ipconfig to renew

One of our users downloaded a screen saver and lost her internet connection. In IP config, she had a strange IP address (not on our network). I did and ipconfig /release, but when I went to renew I got this error:
Windows IP Configuration - An error occurred while renewing interface Local Area Connection: the requested service provider could not be loaded or initalized.
I have never seen this type of message before. I gave her a static ip, subnet mask, default gateway and DNS and it seemed happy, but still would not connect to the network.
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rajendraone
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Try reinstalling driver for the network interface card. If it does not help either then try restoring your system to prior dates before installation ("System Restore") . That would be the easy way around.
Just an FYI for you, if the weird IP started with a 169. it is an auto configuration address.
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gleasoninc

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Yes, it did start with 169. I installed a new gigabit eithernet card with the same results. It seems like it is not resolving to the DHCP.
Try restarting dhcp client.
Does it work with static IP address?
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dsnegi_25dec

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Is there a 3rd party firewall installed that may be interfering?