Solved

Reply messages not stored in Sent Items folder

Posted on 2007-03-22
9
1,963 Views
Last Modified: 2010-04-07
Hello and thank you for reading my question.

For some reason, when I reply to messages using Outlook 2007, my reply does not save in the Sent Items directory, but instead, in the same directory as the message to which I replied. This just started happening yesterday, about 2 weeks after moving to Outlook 2007.

Does anybody know why this might be happening?

Thank you,

Fritz the Blank
0
Comment
Question by:fritz_the_blank
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
9 Comments
 
LVL 27

Accepted Solution

by:
michko earned 500 total points
ID: 18774573
Check your rules.  Sounds like you have a rule set up to move sent items to the folder of the original message.  Link below is from MS on managing messages by using rules:
http://office.microsoft.com/en-us/outlook/HA100968031033.aspx?pid=CH101032741033
0
 
LVL 46

Author Comment

by:fritz_the_blank
ID: 18783492
Thank you for responding. I do have rules, and they look like this:

Apply this rule after the message arrives
from ExpertsExchange
   and on this machine only
move it to the EE folder

The problem seems to occur only when responding to messages but not when creating new ones.

FtB
0
 
LVL 27

Expert Comment

by:michko
ID: 18787000
Is this happening for all replies?  Not just EE?  Still sounds like there's a rule setup that's moving your replies.  
0
Prepare for your VMware VCP6-DCV exam.

Josh Coen and Jason Langer have prepared the latest edition of VCP study guide. Both authors have been working in the IT field for more than a decade, and both hold VMware certifications. This 163-page guide covers all 10 of the exam blueprint sections.

 
LVL 46

Author Comment

by:fritz_the_blank
ID: 18788683
This is happening for all replies. However, it appears that it only does so for addresses that have rules.
Each of the rules look exactly as the one above with the exception that mail from different senders go to a folder for that sender. That is:

Apply this rule after the message arrives
from WineSpectator
   and on this machine only
move it to the WineSpectator folder

Is there any reason why this rule should modify the handling of reply messages?

Thanks again,

FtB
0
 
LVL 27

Expert Comment

by:michko
ID: 18789020
Try adding an exception to the rule so the rule does not apply to reply messages.
0
 
LVL 46

Author Comment

by:fritz_the_blank
ID: 18794549
It definitely has to do with the rules. Once I disabled them, everything returned to normal.

I tried using some of the exceptions, but to no avail. I'll play with it more.

Thank you for your help,

FtB
0
 
LVL 27

Expert Comment

by:michko
ID: 18794568
You're welcome, glad to have been of assistance.
0
 

Expert Comment

by:dzhiurgis
ID: 21732098
Finally I found a solution :)
Simply go to your Account Settings>Change Folder and select where do you want to save your inbox messages.

0
 

Expert Comment

by:ExchangeTeam
ID: 30016896
this isn't the solution to this issue.  by default, it looks like OL 2007 saves messages in the same folder they are saved in other than the Inbox
0

Featured Post

NEW Veeam Agent for Microsoft Windows

Backup and recover physical and cloud-based servers and workstations, as well as endpoint devices that belong to remote users. Avoid downtime and data loss quickly and easily for Windows-based physical or public cloud-based workloads!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Find out what you should include to make the best professional email signature for your organization.
In this article I discuss my selections of the Top Four free Outlook OST File Viewers available. Open, view and read even damaged OST files by using these tools. They all provide a clear preview of all data such as emails, notes, tasks, calendars, e…
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

634 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question