Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Reply messages not stored in Sent Items folder

Posted on 2007-03-22
9
Medium Priority
?
1,966 Views
Last Modified: 2010-04-07
Hello and thank you for reading my question.

For some reason, when I reply to messages using Outlook 2007, my reply does not save in the Sent Items directory, but instead, in the same directory as the message to which I replied. This just started happening yesterday, about 2 weeks after moving to Outlook 2007.

Does anybody know why this might be happening?

Thank you,

Fritz the Blank
0
Comment
Question by:fritz_the_blank
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
9 Comments
 
LVL 27

Accepted Solution

by:
michko earned 2000 total points
ID: 18774573
Check your rules.  Sounds like you have a rule set up to move sent items to the folder of the original message.  Link below is from MS on managing messages by using rules:
http://office.microsoft.com/en-us/outlook/HA100968031033.aspx?pid=CH101032741033
0
 
LVL 46

Author Comment

by:fritz_the_blank
ID: 18783492
Thank you for responding. I do have rules, and they look like this:

Apply this rule after the message arrives
from ExpertsExchange
   and on this machine only
move it to the EE folder

The problem seems to occur only when responding to messages but not when creating new ones.

FtB
0
 
LVL 27

Expert Comment

by:michko
ID: 18787000
Is this happening for all replies?  Not just EE?  Still sounds like there's a rule setup that's moving your replies.  
0
Veeam Disaster Recovery in Microsoft Azure

Veeam PN for Microsoft Azure is a FREE solution designed to simplify and automate the setup of a DR site in Microsoft Azure using lightweight software-defined networking. It reduces the complexity of VPN deployments and is designed for businesses of ALL sizes.

 
LVL 46

Author Comment

by:fritz_the_blank
ID: 18788683
This is happening for all replies. However, it appears that it only does so for addresses that have rules.
Each of the rules look exactly as the one above with the exception that mail from different senders go to a folder for that sender. That is:

Apply this rule after the message arrives
from WineSpectator
   and on this machine only
move it to the WineSpectator folder

Is there any reason why this rule should modify the handling of reply messages?

Thanks again,

FtB
0
 
LVL 27

Expert Comment

by:michko
ID: 18789020
Try adding an exception to the rule so the rule does not apply to reply messages.
0
 
LVL 46

Author Comment

by:fritz_the_blank
ID: 18794549
It definitely has to do with the rules. Once I disabled them, everything returned to normal.

I tried using some of the exceptions, but to no avail. I'll play with it more.

Thank you for your help,

FtB
0
 
LVL 27

Expert Comment

by:michko
ID: 18794568
You're welcome, glad to have been of assistance.
0
 

Expert Comment

by:dzhiurgis
ID: 21732098
Finally I found a solution :)
Simply go to your Account Settings>Change Folder and select where do you want to save your inbox messages.

0
 

Expert Comment

by:ExchangeTeam
ID: 30016896
this isn't the solution to this issue.  by default, it looks like OL 2007 saves messages in the same folder they are saved in other than the Inbox
0

Featured Post

On Demand Webinar: Networking for the Cloud Era

Ready to improve network connectivity? Watch this webinar to learn how SD-WANs and a one-click instant connect tool can boost provisions, deployment, and management of your cloud connection.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this step by step procedure, you will come to know the details of creating an Outlook meeting in 2007, 2010, 2013 & 2016.
In this article I discuss my selections of the Top Four free Outlook OST File Viewers available. Open, view and read even damaged OST files by using these tools. They all provide a clear preview of all data such as emails, notes, tasks, calendars, e…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…

670 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question