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Reply messages not stored in Sent Items folder

Posted on 2007-03-22
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Last Modified: 2010-04-07
Hello and thank you for reading my question.

For some reason, when I reply to messages using Outlook 2007, my reply does not save in the Sent Items directory, but instead, in the same directory as the message to which I replied. This just started happening yesterday, about 2 weeks after moving to Outlook 2007.

Does anybody know why this might be happening?

Thank you,

Fritz the Blank
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Question by:fritz_the_blank
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michko earned 500 total points
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Check your rules.  Sounds like you have a rule set up to move sent items to the folder of the original message.  Link below is from MS on managing messages by using rules:
http://office.microsoft.com/en-us/outlook/HA100968031033.aspx?pid=CH101032741033
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by:fritz_the_blank
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Thank you for responding. I do have rules, and they look like this:

Apply this rule after the message arrives
from ExpertsExchange
   and on this machine only
move it to the EE folder

The problem seems to occur only when responding to messages but not when creating new ones.

FtB
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by:michko
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Is this happening for all replies?  Not just EE?  Still sounds like there's a rule setup that's moving your replies.  
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by:fritz_the_blank
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This is happening for all replies. However, it appears that it only does so for addresses that have rules.
Each of the rules look exactly as the one above with the exception that mail from different senders go to a folder for that sender. That is:

Apply this rule after the message arrives
from WineSpectator
   and on this machine only
move it to the WineSpectator folder

Is there any reason why this rule should modify the handling of reply messages?

Thanks again,

FtB
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by:michko
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Try adding an exception to the rule so the rule does not apply to reply messages.
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by:fritz_the_blank
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It definitely has to do with the rules. Once I disabled them, everything returned to normal.

I tried using some of the exceptions, but to no avail. I'll play with it more.

Thank you for your help,

FtB
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by:michko
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You're welcome, glad to have been of assistance.
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Expert Comment

by:dzhiurgis
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Finally I found a solution :)
Simply go to your Account Settings>Change Folder and select where do you want to save your inbox messages.

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by:ExchangeTeam
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this isn't the solution to this issue.  by default, it looks like OL 2007 saves messages in the same folder they are saved in other than the Inbox
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