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Automatic Purge Options for Outlook 2007

Posted on 2007-03-22
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Last Modified: 2012-09-25
Hi - I have Outlook 2007 connected to an IMAP server.  Everything works fine, but there is one question.  When I delete a message, it is grayed-out and displayed with a line through it.  The message does not actual disappear from the inbox until I "purge" it from the edit menu.

Is there a way to configure Outlook to do this automatically?

Thanks
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Question by:Jason Watkins
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6 Comments
 
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Accepted Solution

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war1 earned 125 total points
ID: 18773159
Greetings, Firebar !

This is the default behavior of IMAP protocol, not Outlook or version number.  There is no way natively within Outlook do the delete in one stroke. (With Thunderbird email client, you can do a one click to delete IMAP email, but not Outlook.)

You can make it easier on yourself by putting the Purge button on the toolbar. Right click on the toolbar and select Customize.  Select to have Purge function on toolbar.

Best wishes!
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LVL 27

Author Comment

by:Jason Watkins
ID: 18773363
Hey war1!

That is a bummer...  The users are not going to like that too much.  If it is an IMAP feature, then how come Thunderbird, and Apple Mail can do it?

/F
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LVL 97

Expert Comment

by:war1
ID: 18773675
Thunderbird tricks the IMAP delete to look like POP3 protocol, where only one click is needed. But the programming is deep inside Thunderbird.  Outlook is not programmed to do that.
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LVL 27

Author Comment

by:Jason Watkins
ID: 18773763
Sounds like a "feature request" on behalf of Microsoft.  Thanks for the help...
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Expert Comment

by:goldylamont
ID: 18801763
i can't believe how much imap sucks still in outlook 2007...still! but you know what, i'm pretty sure that this is completely on purpose. imap is such a nice email format, and i think maybe it could compete with ms and their exchange/mapi email (on the small/medium business market) so they just make sure that it still sucks in outlook. this is so frustrating because outlook is my fav client, and the 2007 version is so prrreeety :-) but yeah, i wouldn't waste my time with a feature request on this one. i think ol' billy is just nipping some competition in the bud :-)
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LVL 27

Author Comment

by:Jason Watkins
ID: 18801875
I think you are right goldy.

/F
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