Solved

Photoshop Elements hangs while loading on a Mac

Posted on 2007-03-22
10
405 Views
Last Modified: 2010-04-25
Photoshop Elements fails to open on a Mac. It hangs after trying to access some location on the internet. You solved this for me once before, but I lost the reply and would like the solution again. I believe I deleted some files in the library to make it work. I am working under OSX 10.3.9
0
Comment
Question by:solmax
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
10 Comments
 
LVL 11

Expert Comment

by:Tom Ray
ID: 18792559
fonts....


make sure you don't have any new 'flaky' fonts installed. if you are using a third party software to turn on and off fonts, then turn off all fonts and try again.
0
 

Author Comment

by:solmax
ID: 18794218
This is not the solution to the problem. I believe the internet access is to verify that the Photoshop is registered to the user. The previous correct solution to the problem recommended that I delete so files in the Library related to Photoshop, but I don't have a record of what those files were.
0
 
LVL 26

Expert Comment

by:David Brugge
ID: 18795187
I don't suppose that you remember what name you used when the question was answered before.
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:solmax
ID: 18795875
It would have started with sol. The various names could be solmax, solomonmax, or sol_max. After receiving the correct answer I decided to become a paying member of experts-exchange.

Solomon Max
0
 
LVL 26

Expert Comment

by:David Brugge
ID: 18797536
Well, I went to advanced search and searched on the KeyWords Photoshop+Element+Mac+hang hoping to find a similar question in the archive. No luck. (although, to be honest, I gave up searching after looking at 300 questions and never found any variation on Sol or Max)

Sorry that that didn't work. Here is a link to the generic "My Photoshop, Photoshop Elements, Imageready program Freezes when I..." help file for the Mac:
http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=327279

In my experience, 80% of the time rebuilding the preference file works.

Best of luck,

David B.
0
 

Author Comment

by:solmax
ID: 18800169
There was a file in the Preferences section of the Library called:

Photoshop Elements 2.0 Paths

I  deleted that file (I vaguely recalled that "Paths" seemed to be the problem before). I brestarted Photoshop and there were no problems.

0
 
LVL 26

Expert Comment

by:David Brugge
ID: 18802344
Excellent, award yourself the points!
0
 
LVL 26

Expert Comment

by:David Brugge
ID: 19199259
> PAQ with points refunded

agree
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 19251307
PAQed with points refunded (125)

Computer101
EE Admin
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Hi Folks, This article is intended to throw some light or basically give an idea towards taking the first step in the world of Systems Administration. This would in the real context of the word "Systems Administration" which would mean right from…
Steve Jobs once said that Blu-ray is "a bag of hurt". As Macs users well known, things haven’t settled down (at least not from Apple’s perspective). Several years after that comment, Mac OS X still doesn’t support Blu-ray playback, nor has any Mac s…
In this tutorial viewers will learn how to correct colors in Photoshop using the Levels adjustment Open a photo for editing in Photoshop: Begin by creating a new adjustment layer by going to Layer > New Adjustment Layer > Levels: Select "OK" on the …
I designed this idea while studying technology in the classroom.  This is a semester long project.  Students are asked to take photographs on a specific topic which they find meaningful, it can be a place or situation such as travel or homelessness.…

687 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question