Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions

Photoshop Elements hangs while loading on a Mac

Posted on 2007-03-22
Last Modified: 2010-04-25
Photoshop Elements fails to open on a Mac. It hangs after trying to access some location on the internet. You solved this for me once before, but I lost the reply and would like the solution again. I believe I deleted some files in the library to make it work. I am working under OSX 10.3.9
Question by:solmax
LVL 11

Expert Comment

ID: 18792559

make sure you don't have any new 'flaky' fonts installed. if you are using a third party software to turn on and off fonts, then turn off all fonts and try again.

Author Comment

ID: 18794218
This is not the solution to the problem. I believe the internet access is to verify that the Photoshop is registered to the user. The previous correct solution to the problem recommended that I delete so files in the Library related to Photoshop, but I don't have a record of what those files were.
LVL 26

Expert Comment

by:David Brugge
ID: 18795187
I don't suppose that you remember what name you used when the question was answered before.
Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.


Author Comment

ID: 18795875
It would have started with sol. The various names could be solmax, solomonmax, or sol_max. After receiving the correct answer I decided to become a paying member of experts-exchange.

Solomon Max
LVL 26

Expert Comment

by:David Brugge
ID: 18797536
Well, I went to advanced search and searched on the KeyWords Photoshop+Element+Mac+hang hoping to find a similar question in the archive. No luck. (although, to be honest, I gave up searching after looking at 300 questions and never found any variation on Sol or Max)

Sorry that that didn't work. Here is a link to the generic "My Photoshop, Photoshop Elements, Imageready program Freezes when I..." help file for the Mac:

In my experience, 80% of the time rebuilding the preference file works.

Best of luck,

David B.

Author Comment

ID: 18800169
There was a file in the Preferences section of the Library called:

Photoshop Elements 2.0 Paths

I  deleted that file (I vaguely recalled that "Paths" seemed to be the problem before). I brestarted Photoshop and there were no problems.

LVL 26

Expert Comment

by:David Brugge
ID: 18802344
Excellent, award yourself the points!
LVL 26

Expert Comment

by:David Brugge
ID: 19199259
> PAQ with points refunded


Accepted Solution

Computer101 earned 0 total points
ID: 19251307
PAQed with points refunded (125)

EE Admin

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Access iPhone backup on iCloud like TeenSafe does 5 150
itunes and ipod touch 2 82
Text Transformation using ActionScript 3 5 152
Best sites for Apple Games 6 76
There is a security feature on iOS devices that is nearly impenetrable when it has been activated.  This article will provide some possible solutions as well as necessary steps to take to ensure you do not end up with a locked device.
Is your phone running out of space to hold pictures?  This article will show you quick tips on how to solve this problem.
In this tutorial viewers will learn how to correct colors in Photoshop using the Curves adjustment Open a photo for editing in Photoshop: Begin by creating a new adjustment layer by going to Layer > New Adjustment Layer > Curves: Select "OK" on the …
Illustrator's Shape Builder tool will let you combine shapes visually and interactively. This video shows the Mac version, but the tool works the same way in Windows. To follow along with this video, you can draw your own shapes or download the file…

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question