Programmatic NAT to NAT Remote Control

I am looking for a simple solution, if possible for my current dilemma. I need a way for our technicians to remotely control our client(s) machines. Our systems are behind a NAT/firewall as well as our clients, with these firewalls/routers we cannot change the settings to set up any port forwarding. We want to develop this product ourselves and not use a pay for service such as NetSupport247.com.

Thank you!
newgentechnologiesAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

giltjrCommented:
Why not use a VPN?
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
BMardenCommented:
If the client initiates the remote control session then the NAT at the clients end will not be a problem, VNC can do this easily.  If the NAT on both ends cannot be configured then you indeed have a problem.
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Networking Protocols

From novice to tech pro — start learning today.