[Last Call] Learn about multicloud storage options and how to improve your company's cloud strategy. Register Now

x
?
Solved

Rtvscan.exe Symantec runtime error

Posted on 2007-03-22
4
Medium Priority
?
13,687 Views
Last Modified: 2013-11-22
I running Symantec Client Security v3.1 on a 2003 server and about 10 workstations. On one of the workstations I started receiving the following error:

    Microsoft Visual C++ Runtime Library
          Program: ... \Symantec Client Security\Symantec Antivirus\Rtvscan.exe

    This application has requested the runtime to terminate it in an unusual way.

It appears at boot up multiple times and periodically during normal operation



0
Comment
Question by:dcconsulting
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
4 Comments
 
LVL 17

Expert Comment

by:Jared Luker
ID: 18774472
Have you tried installing the latest version of SCS?  I know that there were several bugs in previous versions that cause errors like that.
0
 

Accepted Solution

by:
edwill earned 1000 total points
ID: 18809538
I am getting the same error on an XP servicepack 2 and all WIN security packs installed, workstation that has Symantec Antivirus ver: 10.1.5.5000 (was the most current until 2 weeks ago). I'm also running the newest version of Spyware Doctor V5.0. The error did not start appearing until I upgraded the Symantec to the new version. I have also tried uninstall/reinstall of SAV. My next steps will be to try and revert back to the previous versions of both products to see if that fixes the runtime exception error.  
0
 
LVL 17

Expert Comment

by:Jared Luker
ID: 18810112
It sounds like it might be a support issue that you are going to need to take up with Symantec support.
0
 

Expert Comment

by:padiap
ID: 18813056
I would just like to add that I have also had the same problem when running SAV10.1.5 and Spyware Doctor 5.0 - I uninstalled Spyware Doctor 5.0 and now I don't get the errors. Might be insteresting to note that SD5.0 has Antivirus Support which the previous did not. I would like to find a solution for the two to coexist..
0

Featured Post

How to Use the Help Bell

Need to boost the visibility of your question for solutions? Use the Experts Exchange Help Bell to confirm priority levels and contact subject-matter experts for question attention.  Check out this how-to article for more information.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Sometimes clients can lose connectivity with the Lotus Notes Domino Server, but there's not always an obvious answer as to why it happens.   Read this article to follow one of the first experiences I had with Lotus Notes on a client's machine, my…
Know the reasons and solutions to move/import EDB to New Exchange Server. Also, find out how to recover an Exchange .edb file and to restore the file back.
This Micro Tutorial hows how you can integrate  Mac OSX to a Windows Active Directory Domain. Apple has made it easy to allow users to bind their macs to a windows domain with relative ease. The following video show how to bind OSX Mavericks to …
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.

650 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question