Solved

Opening shared contacts locks up Outlook

Posted on 2007-03-22
10
560 Views
Last Modified: 2010-03-06
The last two times I tried to open Contacts for our company and search for a name, the outlook locks up and I get a not responding for Outlook.
0
Comment
Question by:Nmagsaysay
  • 5
  • 4
10 Comments
 
LVL 10

Expert Comment

by:MATTHEW_L
ID: 18774700
How many contacts are in the shared contacts?  Is this a public folder or the GAL?

I once had a problem with searching local contacts that it would freeze up at a certain point every time.  There was a corrupt contact.

You may try a re-creation of teh outlook profile, as that takes care of a lot of problems.
0
 

Author Comment

by:Nmagsaysay
ID: 18774722
6800 contacts in  a public folder.
0
 
LVL 10

Expert Comment

by:MATTHEW_L
ID: 18774744
Is this happening on multiple Outlook clients?

Give the re-create the Outlook profile a shot.
0
 

Author Comment

by:Nmagsaysay
ID: 18774776
It's happening company wide i don't have the option of re-creating the profile.  Is there a limit to public contacts?
0
 
LVL 10

Expert Comment

by:MATTHEW_L
ID: 18774820
I'm not sure of a hard set limit, but I would say that 6800 in one shared contact is a lot, and very easily causing the problem.
0
Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

 

Author Comment

by:Nmagsaysay
ID: 18774839
Any suggestions on resolving the issue?
0
 
LVL 10

Expert Comment

by:MATTHEW_L
ID: 18774856
You may look into full text indexing on the public folder which may help the search performance.

Is it locking up only when searching or when just browsing through the folder.

You could also try to split the contacts up a bit.  Have a top level folder, and then have different divisions of contacts in separate contact folders beneath the top level.

If it is just searches, try full text indexing.

What kind of server is this running on?
0
 

Author Comment

by:Nmagsaysay
ID: 18774867
Can i do the indexing at one spot or does each Outlook client have to run it?  I"m running an SBS 2003 Server.
0
 
LVL 10

Expert Comment

by:MATTHEW_L
ID: 18774896
Full text indexing is configured on the Exchange server in Enterprise System Manager.

http://technet.microsoft.com/en-us/library/bb124634.aspx
0
 
LVL 104

Accepted Solution

by:
Sembee earned 500 total points
ID: 18775504
If you leave Outlook, does it respond eventually?
I would personally look at splitting the folder up. That is a lot of contacts and while there is not a technical limit, there is a limit to what users can take. Splitting the list up makes it more manageable.

Simon.
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Not sure what the best email signature size is? Are you worried about email signature image size? Follow this best practice guide.
Marketers need statistics and metrics like everybody else needs oxygen. In this article we explain how to enable marketing campaign statistics for Microsoft Exchange mail.
In this video we show how to create a Resource Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: Navigate to the Recipients >> Resources tab.: "Recipients" is our default selection …
In this Micro Video tutorial you will learn the basics about Database Availability Groups and How to configure one using a live Exchange Server Environment. The video tutorial explains the basics of the Exchange server Database Availability grou…

914 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now