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"Insufficient Memory in Windows Setup" -- Windows 2003 Backup and Restore

Posted on 2007-03-22
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Hello all,

My issue is this:  I have to restore a win2k3 server running on a Dell PowerEdge 2950 box, with a PERC 5/i SAS RAID.  I'm using Symantec Backup Exec 11d's Intelligent Disaster Recover tool for the backup/restore software.  I've gotten a full and complete back up of my server, I've run the IDR prep wizard with out issue, and I've made all my proper driver backups.  

The catch is that when restoring the machine, Backup Exec starts the Windows Setup (blue screen) so that I can load any pertinent RAID drivers.  During that process you press F6, like normal, to add additional RAID or SCSI drivers.  I can find the A:\ drive fine, and I can find the drivers fine.  After about 3 minutes of "Loading percsas.sys" I get a prompt that tells me:

"Insufficient memory to load percsas.sys.  Press any key to abort".

The machine is currently with out registry (part of our backup/restore testing), so I cannot modify config.ini file.  Anyone have any ideas?
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Question by:verbal7
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by:Jay_Jay70
ID: 18775277
is it possibly a corrup driver - can you try a different one
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by:verbal7
ID: 18779352
I've tried 3 different versions of the same driver.  One from Dell's website, one from the utility disk that came with the machine, and one that I got linked by a buddy of mine that had the same issue.  All of which generated the same problem.
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by:Klaatu01
ID: 18780632
Based on a first-hand account related by co-workers, I think you should check the website of the manufacturer of your RAID card(s).  My experienced I.T. co-workers described the difficulties encountered getting RAID (not sure of the level) to work on a Dell PowerEdge 600SC and stated they finally had to call the RAID controller manufacturer (or OEM Vendor other than Dell) and be walked through the process setup by step; my co-workers never did get the DVD burning capability associated with the RAID to work at all.  Fortunately the DVD burner was considered not as critical as having RAID functionality itself so making do without it was no problem.

I suppose you MIGHT find free information on the websites of SOME Vendor companies but, often times it requires a paid support agreement to get LIVE support from a factory certified technician or the equivalent thereof.  I could recommend possible alternative sources of technical information but, that would probably not be in compliance with ExpertsExchange's Commentor guidelines.  All I will say is the World Wide Web is a big place and someone, somewhere may have posted other solutions to this issue.

ExpertsExchange appears to offer many well organized topics and high quality solutions, so I would hope you will continue making it your first stop in searching for answers to such issues.
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