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Oracle 9i Forms - Runtime Browser Crashes

Posted on 2007-03-22
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Last Modified: 2013-12-12
When I run a Form within Oracle Forms, a browser opens up (I.E.) and immediately it crashes with the IE window stating:

Internet Explorer has encountered a problem and needs to close.  We are sorry for the inconvenience.  If you were in the middle of something, the information you were looking on might be lost.

For more information about this error, click here.

Debug              Close

So when I did "click here", I get the following:

Error signature

  AppName:  iexplorer.exe   AppVer: 7.0.5730.11    ModName:  jvm.dll
  ModVer: 0.0.0.0    Offset: 000495ba

Then it has a stack report.  Too much to post.

I know it works on Internet Explorer 6 but not on 7.  It does work on Mozilla's FireFox.  I recently had my hard drive replaced as the old one crashed so I'm re-establishing my environment.

I'm running on

HP Compaq PC
Windows XP Professional Service Pack 2
Internet Explorer 7.0.5.
Forms [32 Bit] Version 9.0.2.7.0 (Production)
Oracle8 Enterprise Edition Release 8.0.5.1.0 - Production
     With the Partitioning and Objects options
     PL/SQL Release 8.0.5.1.0 - Production
Oracle Toolkit Version 9.0.4.0.23 (Production)
PL/SQL Version 9.0.1.3.1 (Production)

It crashes everytime, even if I type in the URL directly into a browser.  Any ideas?

Thanks,
Gio
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Question by:jaramill
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LVL 30

Expert Comment

by:Mayank S
ID: 18776962
>> I know it works on Internet Explorer 6 but not on 7.  It does work on Mozilla's FireFox.  

Quite expected. I personally have not started using IE 7 because I've heard of many such issues. For all you know it could be a bug

BTW do you use any applets?
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Author Comment

by:jaramill
ID: 18776986
Well it's just Oracle 9i Forms, which it is supposed to download JInitiator applet one-time only when you open up the form in IE for the first time.
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Expert Comment

by:Mayank S
ID: 18777013
>> to download JInitiator applet

What is the Java version being used in IE?
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LVL 3

Author Comment

by:jaramill
ID: 18777043
The JRE - Java Runtime Environment is 1.5_0_11  but I have the option unchecked in the options for the browser.

So I have Microsoft's JVM (Java Virtual Machine).

In Firefox, I'm using the Jinitiator which is 1.3.1.8 and it works fine there.

Gio
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LVL 30

Expert Comment

by:Mayank S
ID: 18777053
>> but I have the option unchecked in the options for the browser.

Try checking it and then try with that version. Also in IE 6, was that option checked?
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LVL 3

Author Comment

by:jaramill
ID: 18777079
>>Try checking it and then try with that version. Also in IE 6, was that option checked?

I did that and still same thing.  The option wasn't checked because I also use PVCS Manager (web version) and it fails with that, so here at work I have it unchecked.  Same thing in I.E. 6
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LVL 30

Expert Comment

by:Mayank S
ID: 18777117
>> Same thing in I.E. 6

You mean it works with that or it doesn't? You had said earlier it worked with IE 6. What was the Java version it used?
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LVL 3

Author Comment

by:jaramill
ID: 18777206
Oh the form did come up with I.E. 6 using the JInitiatior 1.3 but I had to have the Java's version of the VM option unchecked in IE options.
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Accepted Solution

by:
Mayank S earned 500 total points
ID: 18777212
Sounds like an IE 7 issue to me - maybe wait till an IE 7 expert posts.
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LVL 3

Author Comment

by:jaramill
ID: 19005660
Had to get a new hard drive as my PC crashed and will stay on IE6 til IE7 is certified.
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LVL 30

Expert Comment

by:Mayank S
ID: 19010494
Great
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Expert Comment

by:perlly
ID: 23821040
We just started to see this issue. The fix listed below fixes the issue and allows you to keep your add ons.

We just started to see this issue. The fix listed below fixed the issue and allows you to keep your add ons.
This is the fix for the browser crashing when you try to run JInitiator.

Copy the jvm.dll from
 Your (directory)
 C:\Program Files\Java\jre1.6.0_07\bin\client  
 to (directory)
 C:\Program Files\Oracle\JInitiator 1.3.1.22\bin\hotspot

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