WSUS clients not Reporting Status

Posted on 2007-03-23
Medium Priority
Last Modified: 2010-04-18
I have a Microsoft Small Business Server 2003 with WSUS v1 SP1

I have installed it to manage critical updates security updates service Packs.

when I check if an update is needed in the status section of the Update, All i can see is my servers & PC's listed as Unknown. WSUS does not seem to know if an update is needed for that PC/Server or not.

How can I check if the PC/Servers are reporting back to WSUS on their status?
Question by:Hattons
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
LVL 16

Expert Comment

ID: 18779175
Check your %systemroot% for WindowsUpdate.log on the clients.  This will contain the necessary information to determine the cause of your problem.  If you've never seen the status of the systems, try doing:

wuauclt /detectnow /resetauthorization from the command line.

I'm guessing you're likely going to see some communication errors in your WindowsUpdate.log.

Were the clients joined to the domain using ConnectComputer?

Author Comment

ID: 18779931
I checked the Windowsupdate.log file and no errors are showing, I checked the log before and after I run the command line.

I wonder if I am getting woked up over nothing here as the log file seems to be saying the right things, the issue for me is that there are a lot of updates in WSUS that are not critical or security based that are shown are required by no machines I have even though the update seems fairly useful.

i.e. Windows server 2003 Service pack 2, even though I have 3 Server 2003 machines when I look at the status line for this update the server 2003 machines machines are listed as "Unknown" for this update.

BTW no I connected the machines to the Domain without the help of ConnectComputer


Author Comment

ID: 18780277
I think I may have sorted this, it seems that I needed to approve the updates for detection 1st before the clients will report back on their individual requirements regarding each individual update.

I need to wait for next client synch to test my theory

I will report back
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

LVL 16

Expert Comment

ID: 18780858
If you are using SBS 2003, as opposed to 2003 Server, you NEED to connect your clients to the domain using ConnectComputer.  You will run into more problems like this if you do not.  

That said, you shouldn't need to approve anything to have the client detect whether it needs the update.  The approval process approves it for installation in WSUS, normally.

Author Comment

ID: 18781404
Ok but what about the Servers in the domain
LVL 16

Expert Comment

ID: 18782270
The servers in the domain should also be joined to the central SBS using the SBS Wizards.  

Check out this for other gotchas and necessary things you should do;


LVL 22

Expert Comment

by:Olaf De Ceuster
ID: 18783758

Author Comment

ID: 18814581
Thanks for the responses guys I will check today, unfortunatly I cannot retrospectivly add servers or clients to my SBS network, but I take your point. Thre thing is apart from this everything else is running ok and WSUS does not give any indication that SBS clients & servers must be added through the connection wizards.

I will update you on my progress in the next 24 hours

Again thanks for this help :-)

Author Comment

ID: 18856536
Sorted the problem guys, the servers had not updated the SUS server on their status yet, I have come in this week and everything now seems fine

Accepted Solution

Computer101 earned 0 total points
ID: 19146775
PAQed with points refunded (250)

EE Admin

Featured Post

What is SQL Server and how does it work?

The purpose of this paper is to provide you background on SQL Server. It’s your self-study guide for learning fundamentals. It includes both the history of SQL and its technical basics. Concepts and definitions will form the solid foundation of your future DBA expertise.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

An introduction to the wonderful sport of Scam Baiting.  Learn how to help fight scammers by beating them at their own game. This great pass time helps the world, while providing an endless source of entertainment. Enjoy!
Windows Server 2003 introduced persistent Volume Shadow Copies and made 2003 a must-do upgrade.  Since then, it's been a must-implement feature for all servers doing any kind of file sharing.
If you’ve ever visited a web page and noticed a cool font that you really liked the look of, but couldn’t figure out which font it was so that you could use it for your own work, then this video is for you! In this Micro Tutorial, you'll learn yo…
How to fix incompatible JVM issue while installing Eclipse While installing Eclipse in windows, got one error like above and unable to proceed with the installation. This video describes how to successfully install Eclipse. How to solve incompa…

649 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question