Dymo Label Writer Word Add-in causing Word to crash.
Posted on 2007-03-23
You are my last hope, the Dymo Label Writer Word add-in, when clicked, causes and Application Error - the usual one that allows you to send details to MS, which I do and it simply says upgrade to your version of Word!
I am running Word 2002. I have tried the following -
Speaking to Dymo
Speaking to Microsoft
Reinstall Dymo Labelwriter
Deleting add-in key from registry
Now, the key here is that it works fine logged in as me (an administrator) and works fine logged in as a test account (a non administrator) but does not work as this particular user who, I have made temporarily an local administrator.
Also, she has had this add-in working on her current machine for years - this is a new machine with Windows XP Professional.
I have searched her profile for anything relating to Dymo - as this must be profile specific - the last thing I want to do is recreate her complicated profile, so has anybody any ideas where I can look?