Unable to access shares when connected through Cisco client

I have a Windows 2003 SBS and have client laptops that remotely connect through our Cisco PIX 501.  The issue is that when the client machines connect remotely to the server they are unable to see or browse network shares. I previously asked the same question and thought I had it answered, but am still having the issue.  Please see the previous question for more detail:
http://www.experts-exchange.com/Software/System_Utilities/Remote_Access/VPN/Q_22112467.html?sfQueryTermInfo=1+cisco+client+connect+i+network+share+visibl+vpn+when.
I connect to Exchange with Outlook, but I can't see other nodes or shares.  Help please!
baggio8Asked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

batry_boyCommented:
If you are trying to browse network shares through "My Network Places" or "Network Neighborhood", this relies on broadcast traffic to populate the machine names for the client.  Broadcast traffic does not work across a VPN tunnel, only routed traffic does.  If this describes your scenario, see the following article on this from Cisco:

http://www.cisco.com/en/US/products/sw/secursw/ps2308/products_tech_note09186a0080194b4a.shtml

If this isn't your issue, please clarify what you mean by "when the client machines connect remotely to the server they are unable to see or browse network shares".
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
baggio8Author Commented:
Thanks batry boy.  This seems to describe the issue.  I was able to map to a resource like this:
//192.168.78.2/users shared folders/
This seems like a pain that they wouldn't support the browsing feature.  I guess I have to ask-should we just be connecting to our SBS with the Microsoft VPN and would that solve our problem.
The Cisco VPN seems so limited.
0
batry_boyCommented:
"This seems like a pain that they wouldn't support the browsing feature."

Well, this really isn't a Cisco problem...this is the nature of how browsing works by means of broadcast traffic.  By the very nature of broadcast traffic, it cannot be routed which means that it cannot be forwarded across a VPN link.

Now, having said that, I'm not sure if using the SBS VPN would fix your problem since I don't have a lot of experience with the Microsoft VPN implementation.  It may solve it just fine, I don't know.

If you wanted a quick solution to your problem, you could always create desktop shortcuts that point to places like //192.168.78.2/users shared folders/ and any other place they need to access.
0
baggio8Author Commented:
If I create shares using this format I should be okay: //192.168.78.2/users shared folders/
Thanks
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
VPN

From novice to tech pro — start learning today.