Solved

Access to past emails on Exchange

Posted on 2007-03-23
3
194 Views
Last Modified: 2010-04-18
We are running Exchange 2003 and WinXP work stations using Outlook 2003. I have several users that have PC's on their desk's and also connect via remote desktop to a terminal server from outside of the office. Most of them can access Outlook via RDP and view all of their past emails and personal contacts, but I have a few that pull everything onto their local PC and do not leave a copy on the server, therefore can only see new email messages when connected via RDP. How do I change this?
0
Comment
Question by:comtekso
3 Comments
 
LVL 88

Assisted Solution

by:rindi
rindi earned 200 total points
ID: 18780736
Make them use OWA. If they use Outlook, teach them to connect to the server and not have local PST's. They can use local OST files which cache what is on the server. Using outlook web access is good because they can connect with any web browser and they don't download the mails, except if they do that explicitly.
0
 
LVL 10

Accepted Solution

by:
MATTHEW_L earned 300 total points
ID: 18780762
Well you would have to dump all of the email from those local PST's back into their mailbox.  You can just drag and drop folders, or right click and copy and then paste back into the mailbox folder.

In control panel on their desktop with the local files make sure that in mail in control panel, email accounts, view change, deliver mail to teh following location is Mailbox - Their Name and not a PST or anything like that.

After you get teh PST data back in, new mail will go to the Exchange mailbox, tell them to leave it there, and then they can access in on any PC with outlook or via OWA.
0
 

Author Comment

by:comtekso
ID: 18781827
Thanks. I went with Matthew's solution because the ones that wern't working properly had the "deliver to:" set to the personal PST files. Changing it to the mailbox anda copying the messages to the proper folder worked great.
0

Featured Post

NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
The basic steps you have just learned will be implemented in this video. The basic steps are shown to configure an Exchange DAG in a live working Exchange Server Environment and manage the same (Exchange Server 2010 Software is used in a Windows Ser…

790 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question