Solved

Access to past emails on Exchange

Posted on 2007-03-23
3
192 Views
Last Modified: 2010-04-18
We are running Exchange 2003 and WinXP work stations using Outlook 2003. I have several users that have PC's on their desk's and also connect via remote desktop to a terminal server from outside of the office. Most of them can access Outlook via RDP and view all of their past emails and personal contacts, but I have a few that pull everything onto their local PC and do not leave a copy on the server, therefore can only see new email messages when connected via RDP. How do I change this?
0
Comment
Question by:comtekso
3 Comments
 
LVL 88

Assisted Solution

by:rindi
rindi earned 200 total points
ID: 18780736
Make them use OWA. If they use Outlook, teach them to connect to the server and not have local PST's. They can use local OST files which cache what is on the server. Using outlook web access is good because they can connect with any web browser and they don't download the mails, except if they do that explicitly.
0
 
LVL 10

Accepted Solution

by:
MATTHEW_L earned 300 total points
ID: 18780762
Well you would have to dump all of the email from those local PST's back into their mailbox.  You can just drag and drop folders, or right click and copy and then paste back into the mailbox folder.

In control panel on their desktop with the local files make sure that in mail in control panel, email accounts, view change, deliver mail to teh following location is Mailbox - Their Name and not a PST or anything like that.

After you get teh PST data back in, new mail will go to the Exchange mailbox, tell them to leave it there, and then they can access in on any PC with outlook or via OWA.
0
 

Author Comment

by:comtekso
ID: 18781827
Thanks. I went with Matthew's solution because the ones that wern't working properly had the "deliver to:" set to the personal PST files. Changing it to the mailbox anda copying the messages to the proper folder worked great.
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Lotus Notes – formerly IBM Notes – is an email client application, while IBM Domino (earlier Lotus Domino) is an email server. The client possesses a set of features that are even more advanced as compared to that of Outlook. Likewise, IBM Domino is…
Read this checklist to learn more about the 15 things you should never include in an email signature.
In this video we show how to create an email address policy in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Mail Flow…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

773 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question