Alvin Abraham
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Are there Space Limits on Blackberry?
I have a user with a blackberry 7290. He is able to send emails via the blackberry. He can't recieve anything since yesterday.
I looked at his mailbox and saw he had about 200+ folders. I had this same problem with another user. She had about 500 folders and she wasn't receiving emails. I asked her to delete most of them and got it down to 80 and it worked fine for her.
Question: What is the space limit on the blackberry before it stops receiving any new emails? Can too many folders cause this?
I looked at his mailbox and saw he had about 200+ folders. I had this same problem with another user. She had about 500 folders and she wasn't receiving emails. I asked her to delete most of them and got it down to 80 and it worked fine for her.
Question: What is the space limit on the blackberry before it stops receiving any new emails? Can too many folders cause this?
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I do not think so .
The BB device may have an option on the server for mail retention, but I think it is only for the inbox, and not folders.
I'll ned to check.
The BB device may have an option on the server for mail retention, but I think it is only for the inbox, and not folders.
I'll ned to check.
CMIME Application Policy group has the following
Keep Message duration
Specify the number of days that the BB device keeps messages.
-1 means keep indefinitely.
-1 - 180 days, default = -1
I hope this helps !
Keep Message duration
Specify the number of days that the BB device keeps messages.
-1 means keep indefinitely.
-1 - 180 days, default = -1
I hope this helps !
Also this applies to jav based BB devices with 4.2 and higher
ASKER
The problem was he was remote and he didn't have the right date and time.
ASKER