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HP 4350 Access Denied?

Posted on 2007-03-23
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Last Modified: 2013-12-15
I have an HP 4350 Laserjet being shared via Parallel on my domain. It works most of the time but sometimes for no reason a user won't be able to print and I'll look at the printers and it's not connected. It says access denied.

I delete the printer and it lets me do that but when I try to readd the printer it has a popup that says

connecting to computer.domain.local

sub the computer for the name of the compter hosting my printer and the domain for my domain.

The popup is asking for a user/password. I've tried entering my network user and passwords and it doesn't work.

The printer share has auth users with the print access? It's only this one printer that has the problem. I have many printers shared and they all work fine.

Any ideas?

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Question by:omnbit
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by:hladamjr
ID: 18781342
Try prefacing your username with your domain such as

domain\username

Post back with the outcome.
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by:omnbit
ID: 18782164
tried that when it asks and it still doesn't work
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hladamjr earned 500 total points
ID: 18793406
Ok then I would delete and re-add the printer on the server. Sounds like permissions may have burped. It's faster and easier than troubleshooting permissions and if all other work fine you shouold  re-create it anyway as there may be another issue that is hiding that should be resolved after the re-creation.
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Author Comment

by:omnbit
ID: 18800199
I've now deleted and readded the printer. Everything worked ok for a few doc and then all of the sudden we're back to where we were.

It also happened to me as well saying access denied. I have Domain Admin rights.

On the PC hosting the printer is there anything that would cause this.?
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Expert Comment

by:hladamjr
ID: 18800350
What kind of OS....... XP? Do you have Windows Firewall enabled? If so turn off Windows Firwall and see if you can connect.
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Author Comment

by:omnbit
ID: 18800372
Xp Pro SP2

Win FW is disabled via group policy.
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Author Comment

by:omnbit
ID: 18846688
I moved it to another system and so far so good. Some must be really jacked up with permissions on that machine.
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Expert Comment

by:hladamjr
ID: 18849868
If you use group policies  through AD on the workstation that is having the problems try runnng gpupdate /F from a cmd prompt or the run command and refresh group policies and see if that does any good.
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