Solved

mac opening Adobe

Posted on 2007-03-23
2
387 Views
Last Modified: 2010-04-14
i have a user with a mac. We send her a adobe file that works everywhere here bit when she opens it is just shows boxes etc. what can I do to resolev this?
0
Comment
Question by:zenworksb
2 Comments
 
LVL 6

Accepted Solution

by:
walsellers earned 500 total points
ID: 18784042
Thoughts:
- check the version of the Adobe Acrobat Reader you are using to see if it is the latest
- see if the file will display better in the "Preview" (assuming she has OS X)
- try repairing permissions first (again assuming OS X)
0
 
LVL 6

Expert Comment

by:Arthur_Mino
ID: 18784202
G'day,
Check your fonts. I've had this issue with corrupt fonts before.

By the way, are we talking about PDF? or PS?

Wich Adobe program?

Cheers,

Arthur
0

Featured Post

Flexible connectivity for any environment

The KE6900 series can extend and deploy computers with high definition displays across multiple stations in a variety of applications that suit any environment. Expand computer use to stations across multiple rooms with dynamic access.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

A common question or need, when setting-up a new Mac for someone would be to make all of the applications, installed, available from the dock. Many people often do not realize an application is installed unless it is in the dock. Creating a custo…
In this article we will discuss some EI Capitan Mail app issues and provide some manual process to resolve them.
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question