Solved

mac opening Adobe

Posted on 2007-03-23
2
378 Views
Last Modified: 2010-04-14
i have a user with a mac. We send her a adobe file that works everywhere here bit when she opens it is just shows boxes etc. what can I do to resolev this?
0
Comment
Question by:zenworksb
2 Comments
 
LVL 6

Accepted Solution

by:
walsellers earned 500 total points
Comment Utility
Thoughts:
- check the version of the Adobe Acrobat Reader you are using to see if it is the latest
- see if the file will display better in the "Preview" (assuming she has OS X)
- try repairing permissions first (again assuming OS X)
0
 
LVL 6

Expert Comment

by:Arthur_Mino
Comment Utility
G'day,
Check your fonts. I've had this issue with corrupt fonts before.

By the way, are we talking about PDF? or PS?

Wich Adobe program?

Cheers,

Arthur
0

Featured Post

Threat Intelligence Starter Resources

Integrating threat intelligence can be challenging, and not all companies are ready. These resources can help you build awareness and prepare for defense.

Join & Write a Comment

There is a security feature on iOS devices that is nearly impenetrable when it has been activated.  This article will provide some possible solutions as well as necessary steps to take to ensure you do not end up with a locked device.
Set up iPhone and iPad email signatures to always send in high-quality HTML with this step-by step guide.
Here's a very brief overview of the methods PRTG Network Monitor (https://www.paessler.com/prtg) offers for monitoring bandwidth, to help you decide which methods you´d like to investigate in more detail.  The methods are covered in more detail in o…
This video gives you a great overview about bandwidth monitoring with SNMP and WMI with our network monitoring solution PRTG Network Monitor (https://www.paessler.com/prtg). If you're looking for how to monitor bandwidth using netflow or packet s…

744 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now