Solved

Need two phones to ring when one of them is called. Avaya IP Office 5.1

Posted on 2007-03-23
5
249 Views
Last Modified: 2008-01-09
I am running Avaya IP Office manager 5.1, with Avaya 5410 phones and my boss wants two phones in his office with two different numbers, his main phone on his desk and the second phone on his meeting table.  I have that set up, now he wants it set up so that when his desk phone is called the second phone will ring at the same time.  Does anyone know how to do this?
Thanks,
Frank
0
Comment
Question by:frankfrakl
  • 2
  • 2
5 Comments
 
LVL 17

Expert Comment

by:RDAdams
ID: 18781768
You are looking for a feature called twinning.  
0
 
LVL 17

Expert Comment

by:RDAdams
ID: 18781773
User - Twinning - Internal.
0
 
LVL 1

Expert Comment

by:Seykre
ID: 18784405
Have you tried setting them up in a hunt group? We use this feature for our phone system but it is not Avaya. You will most likely have to setup two hunt groups, one for each number then include the second number in that group so both phones will ring.
0
 
LVL 1

Author Comment

by:frankfrakl
ID: 18789972
Thanks, I saw twinning in the help file but it didn't say how to set it up, it just talks about it.  Do you know how to set up twinning?
Thanks,
Frank
0
 
LVL 1

Accepted Solution

by:
Seykre earned 500 total points
ID: 18794015
Twinning is for multiple locations i.e. desk phone and mobile phone. There is a simpler way.

You need to setup a call group with those two numbers. You should have received a manual that will explain this. If not lookup your system at http://support.avaya.com/japple/css/japple?PAGE=Home.

Hope this helps,

Stuart
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Charge laptop battery without a laptop 8 115
Webcam indoor recommendation 21 108
My smart TV isn't so smart 14 130
how can I change the ribbon within a Brother Fax-575 Fax Machine? 3 36
This is a quick article, and by no means should you quit your job today or plan to feed your family of 5 on a business idea. Starting a business takes work. This article will only give you the basic skeleton of understanding. Going into business for…
Whether you believe the “gig economy,” as it has been dubbed, is the next big economic paradigm shift (https://www.theguardian.com/commentisfree/2015/jul/26/will-we-get-by-gig-economy) or an overstated trend (http://www.wsj.com/articles/proof-of-a-g…
The Bounty Board allows you to request an article or video on any technical topic, or fulfill a bounty request to earn points. Watch this video to learn how to use the Bounty Board to get the content you want, earn points, and browse submitted bount…
Articles on a wide range of technology and professional topics are available on Experts Exchange. These resources are written by members, for members, and can be written about any topic you feel passionate about. Learn how to best write an article t…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

16 Experts available now in Live!

Get 1:1 Help Now