Mail Enabled Public Folders do not receive internet mail.

In Exchange 2003, Public Folders are not receiving internet emails, but they can receive internal emails!
What I have done so far:
1- Folders are mail enabled  
2- Anonymous Permission as a Contributor
3-Under the properties of the folder the "Delivery Restrictions" is grayed-out because still under mixed mode.
Basically everything looks fine to me my little knowledge!

I'm not sure if this article is related:
http://support.microsoft.com/default.aspx?kbid=817809

Thank you in advance.

LVL 1
ManzourAsked:
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SembeeCommented:
That article simple changes the format of the messages, nothing more. It is something I tend to do as standard for my servers. It doesn't affect the actual delivery of email.

Did the public folder get an email address automatically?

Simon.
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ManzourAuthor Commented:
yes
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SembeeCommented:
When you send an email to the public folder from outside, what happens?
Do you have message tracking enabled so you can see what Exchange does with the message?

Simon.
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ManzourAuthor Commented:
Tracking is enable, but no recored for the public folders!
I get this message from my hotmail when I try to send to the public folder :


Reporting-MTA: dns;bay0-omc1-s25.bay0.hotmail.com
Received-From-MTA: dns;BAY121-W6
Arrival-Date: Fri, 23 Mar 2007 11:11:31 -0700

Final-Recipient: rfc822;PUBLIC-FOLDER-EMAIL-ADDRESS
Action: failed Status: 5.5.0
Diagnostic-Code: smtp;550 Requested action not taken: mailbox unavailable
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SembeeCommented:
That isn't an Exchange message.
Do you have something scanning your email before it arrives? Does your email come in directly or via something else?

Simon.
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ManzourAuthor Commented:
Yes we have email gateway (SurffControl) as email filter.
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SembeeCommented:
I would check that first to see if it will allow messages to the public folder through. It would appear to be blocking them.

Simon.
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ManzourAuthor Commented:
I'll check it tomorrow or after eventhough I'm not sure where is the option for the public folder.
Thanks Simon...will let you know.

Mansour
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ManzourAuthor Commented:
Simon you are absolutely right. It was the email filter (SurfControl). I had to configure the Directory Harvest Detection to exclude the email address which doesn’t have associated mailbox with it.

Thanks again Simon

Mansour

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