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problems with screen resolution arbitrarily resetting

Posted on 2007-03-23
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Last Modified: 2008-02-01
Just got a new View Sonic VG2230WM flat screen monitor. When I use it with my IBM Think Centre S51 8171-6au running WinXP SP1, it arbitrarily resets the screen resolution. I can set it back to where I want it, but it will continue to reset it when I change switch programs. There are several others in the organization with the same model Think Centre running WinXP SP1 that are not having trouble with the VG2230WM. I'm not sure where to start troubleshooting and I don't have administrative access to the computer. Any ideas where to start?
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Question by:eliwil
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by:Davis McCarn
ID: 18784965
You will need to be logged in with administrative rights, install the INF file for the display so it is properly handled, and should then be able to set th eresolution you want.
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by:eliwil
ID: 18794962
Couple of clarifications for the newby:

1) I'm assuming that when you said "you should set the resolution you want" you mean that it won't reset itself as I can set the resolution now. It's just that it resets arbitrarily.

2) The INF file is part of the install process, correct? So, if I can reinstall the monitor, it will correct the problem?
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Davis McCarn earned 1500 total points
ID: 18795703
Only if you are logged in as the administrator when you do it.
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