Solved

Offline Printer Problem

Posted on 2007-03-23
6
2,053 Views
Last Modified: 2012-06-27
I have an HP LJ 2420 connected to the network through a HP JD 175x.
The printer setup on my 2k3 SBS server with the latest drivers.

It was functional unitl a few days ago.  It is now listing as offline.  If I restart the print spooler, I can get it to come up long enough to do a 1 page print, then it drops offline again.

I tried creating another network port, and creating another printer with another driver with the same results.

The only change is I installed 2k3 SP2.

I have 16 other printers on this machine that are working fine varying from HP's to Lexmark's.

This printer is also set up on another 2k3 server and it is working fine from the other server.
0
Comment
Question by:jkratzer
  • 3
  • 2
6 Comments
 
LVL 6

Expert Comment

by:NeilParbrook
ID: 18783233
Reinstall the drivers just in case of corruption
0
 
LVL 6

Author Comment

by:jkratzer
ID: 18783331
Been there Done that.  Re-installed twice, and installed the latest from HP's web site.
0
 
LVL 6

Author Comment

by:jkratzer
ID: 18784413
I also just rebooted the server.
0
ScreenConnect 6.0 Free Trial

Want empowering updates? You're in the right place! Discover new features in ScreenConnect 6.0, based on partner feedback, to keep you business operating smoothly and optimally (the way it should be). Explore all of the extras and enhancements for yourself!

 
LVL 6

Accepted Solution

by:
NeilParbrook earned 250 total points
ID: 18784722
Try disabling SNMP on the printer port
0
 
LVL 6

Author Comment

by:jkratzer
ID: 18786931
Thanks NeilParbrook.  Worked like a champ.
0
 

Expert Comment

by:Keith-DSM
ID: 33249462
Server 2008 R2 here and just installed printer roles etc,, added printer HP LJ4200 (B&W) and printed test page then BAM! printer offline..  found this posting and worked for me too!  So thank you, but my question is why?  I don't really do "SNMP" at this poiint but curious as to why it forces printer offline and what if I want to use SNMP in future?  Hope you or someone knows.
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Error in Moving WSUS folder in SBS2011 20 54
How to determine shared folder mapped letter 1 54
SBS 2011 corrupt database 3 77
Exchange 2007 3 35
In the event you manage a Small Business Server 2003, and you are audited for PCI compliance, there are several changes you must make in order to pass the audit. I can take no credit for discovering any of these fixes or workarounds, but there is no…
The problem of the system drive in SBS 2003 getting full continues to be an issue, even though SBS 2008 and SBS 2011 are both in the market place.  There are several solutions to this, including adding additional drive space or using third party uti…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

832 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question