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DELL INSPIRON AND PC5740 DOESN'T WORK

Posted on 2007-03-23
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Last Modified: 2011-09-20
I have read the threads about the Dell Inspiron 6000 and the Verizon PC5740 cards.  I've experienced all the same problems (such as the card doesn't finish installing, or it installs but says it may not work - it doesn't - and it hangs the computer when shutting down).  I've talked to Verizon for days (got a replacement card, that doesn't work in this machine either) and I've tried to talk to Dell, but haven't gottne anywhere yet.  I've tried a system restore, I've disabled drivers and start-up processes, and I've uninstalled McAfee, all to no avail.

I'm running XP Pro, Service Pack 2

I first got the card about a month ago, and it worked ok on first install.  Then it started disconnecting me after just a few seconds, then it stopped working all together.  Verizon sent a new card (I have both) and now I can't complete the install on either.

Has anybody seen this problem and found a solution to it?
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Question by:cstarnes
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Expert Comment

by:PUNKY
ID: 18783408
Verizon PC5740 is piece of junk, not only people has issue installation, but causes system hang during usage, crashing, and finally stop working.
- You can do now is to do a system restore back to sometime before it worked.
- Sometime, a full installation of os again.
- Turn Off option in power management "allow this card ....".

Limited system automatically update while using this card and their service.
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Author Comment

by:cstarnes
ID: 18783426
I did a system restore a couple of days ago, and now, when I go to the system restore tool, the only option is back to that date!  Should I try that one (I don't think it will help!)  I really don't want to restore the OS, but if I have to....  Where can I get some good advice on that?
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Accepted Solution

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PUNKY earned 500 total points
ID: 18783522
I think the problem you can not do much while that card is giving many problems. If restore does not work, then reinstall sounds like the only choice. Try reset bios first see if it helps (see link below how to reset bios):

http://www.experts-exchange.com/Hardware/Misc/Q_21797028.html
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