DELL INSPIRON AND PC5740 DOESN'T WORK

I have read the threads about the Dell Inspiron 6000 and the Verizon PC5740 cards.  I've experienced all the same problems (such as the card doesn't finish installing, or it installs but says it may not work - it doesn't - and it hangs the computer when shutting down).  I've talked to Verizon for days (got a replacement card, that doesn't work in this machine either) and I've tried to talk to Dell, but haven't gottne anywhere yet.  I've tried a system restore, I've disabled drivers and start-up processes, and I've uninstalled McAfee, all to no avail.

I'm running XP Pro, Service Pack 2

I first got the card about a month ago, and it worked ok on first install.  Then it started disconnecting me after just a few seconds, then it stopped working all together.  Verizon sent a new card (I have both) and now I can't complete the install on either.

Has anybody seen this problem and found a solution to it?
cstarnesAsked:
Who is Participating?

[Product update] Infrastructure Analysis Tool is now available with Business Accounts.Learn More

x
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

PUNKYCommented:
Verizon PC5740 is piece of junk, not only people has issue installation, but causes system hang during usage, crashing, and finally stop working.
- You can do now is to do a system restore back to sometime before it worked.
- Sometime, a full installation of os again.
- Turn Off option in power management "allow this card ....".

Limited system automatically update while using this card and their service.
0
cstarnesAuthor Commented:
I did a system restore a couple of days ago, and now, when I go to the system restore tool, the only option is back to that date!  Should I try that one (I don't think it will help!)  I really don't want to restore the OS, but if I have to....  Where can I get some good advice on that?
0
PUNKYCommented:
I think the problem you can not do much while that card is giving many problems. If restore does not work, then reinstall sounds like the only choice. Try reset bios first see if it helps (see link below how to reset bios):

http://www.experts-exchange.com/Hardware/Misc/Q_21797028.html
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Wireless Hardware

From novice to tech pro — start learning today.