Jeff_Ruday
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IE7 stuck on strance Microsoft URL
Running MS XP, P4, new Dell. I run IE7. Whenever I launch my browser it attempts to load the URL listed below, but hang and locks up. I have to ctl-alt-del to close the browser. I cannot get beyond this point. I use Firefox on the same machine as my primary browser. Until recently I had no problem using both.
http://www.Microsoft.com/isapi/redir.dll?prd=ie&pver+6&ar=msnhome
http://www.Microsoft.com/isapi/redir.dll?prd=ie&pver+6&ar=msnhome
ASKER
Thanks for you suggestions. I cannot however utilize #1 or #2 because once IE launches it is absolutely frozen. It does not react to key strokes or mouse clicks. I have tried #4, but I will make sure I have all updates. I will see abot #2 and #3. Thank you. Jeff Ruday.
You can launch IE7 without add-ons by:
- right click IE icon on desktop and select Start without add-ons.
- go to Start > All Programs > Accessories > System Tools > Internet Explorer (No Add-ons)
- right click IE icon on desktop and select Start without add-ons.
- go to Start > All Programs > Accessories > System Tools > Internet Explorer (No Add-ons)
ASKER
Thanks. I got it! I was able to reset IE7 from settings > control panel. All good. I appreciate your assistance. Jeff Ruday.
Jeff,
Glad the problem is solved. Would you close the question by accepting one of the comments above?
https://www.experts-exchange.com/Applications/MS_Office/Outlook/help.jsp#hi68
Glad the problem is solved. Would you close the question by accepting one of the comments above?
https://www.experts-exchange.com/Applications/MS_Office/Outlook/help.jsp#hi68
My post Date:03.23.2007 at 09:46PM PDT said to reset IE settings. That is what Jeff Ruday did to fix the problem. I should get the points.
Apparently he found them in another way - not through the Tools menu.
I stand behind my recommendation - up to the closing mods.
I stand behind my recommendation - up to the closing mods.
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Some program or addon is interfering with IE7.
1. Disable Addons. Go to Tools > Add-on Manager, and uncheck the addons.
2. Reset IE settings. Go to Tools > Internet Options > Advanced. Click on "Reset" button. Click OK. Close all browsers. Reboot the computer.
3. Check if a program running in the background is interfering with Internet Explorer. Temporarily disable antivirus, firewall, antispyware, ad-blocker, popup blocker, and all Norton programs.
4. Uninstall and reinstall IE7. Make sure you have the latest updates.