Solved

IE7 stuck on strance Microsoft URL

Posted on 2007-03-23
9
243 Views
Last Modified: 2013-12-08
Running MS XP, P4, new Dell. I run IE7. Whenever I launch my browser it attempts to load the URL listed below, but hang and locks up. I have to ctl-alt-del to close the browser. I cannot get beyond this point. I use Firefox on the same machine as my primary browser. Until recently I had no problem using both.

http://www.Microsoft.com/isapi/redir.dll?prd=ie&pver+6&ar=msnhome
0
Comment
Question by:Jeff_Ruday
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
9 Comments
 
LVL 97

Expert Comment

by:war1
ID: 18784401
Jeff_Ruday,

Some program or addon is interfering with IE7.
1. Disable Addons.  Go to Tools > Add-on Manager, and uncheck the addons.

2. Reset IE settings.  Go to Tools > Internet Options > Advanced.  Click on "Reset" button. Click OK. Close all browsers. Reboot the computer.

3. Check if a program running in the background is interfering with Internet Explorer. Temporarily disable antivirus, firewall, antispyware, ad-blocker, popup blocker, and all Norton programs.

4. Uninstall and reinstall IE7. Make sure you have the latest updates.
0
 

Author Comment

by:Jeff_Ruday
ID: 18785301
Thanks for you suggestions. I cannot however utilize #1 or #2 because once IE launches it is absolutely frozen. It does not react to key strokes or mouse clicks. I have tried #4, but I will make sure I have all updates. I will see abot #2 and #3. Thank you. Jeff Ruday.
0
 
LVL 97

Expert Comment

by:war1
ID: 18785355
You can launch IE7 without add-ons by:
- right click IE icon on desktop and select Start without add-ons.
- go to Start > All Programs > Accessories > System Tools > Internet Explorer (No Add-ons)
0
Announcing the Most Valuable Experts of 2016

MVEs are more concerned with the satisfaction of those they help than with the considerable points they can earn. They are the types of people you feel privileged to call colleagues. Join us in honoring this amazing group of Experts.

 

Author Comment

by:Jeff_Ruday
ID: 18785359
Thanks. I got it! I was able to reset IE7 from settings > control panel. All good. I appreciate your assistance. Jeff Ruday.
0
 
LVL 97

Expert Comment

by:war1
ID: 18785390
Jeff,

Glad the problem is solved.  Would you close the question by accepting one of the comments above?
http://www.experts-exchange.com/Applications/MS_Office/Outlook/help.jsp#hi68
0
 
LVL 97

Expert Comment

by:war1
ID: 19058262
My post Date:03.23.2007 at 09:46PM PDT said to reset IE settings. That is what Jeff Ruday did to fix the problem.  I should get the points.
0
 
LVL 20

Expert Comment

by:Venabili
ID: 19061884
Apparently he found them in another way - not through the Tools menu.
I stand behind my recommendation - up to the closing mods.
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 19097927
PAQed with points refunded (500)

Computer101
EE Admin
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Now-a-days, indirectly, postal services have been replaced by email services. Yes, whenever we hear the word "email" a lot of people only think of gmail. Some people still think that email and gmail are one and the same thing :-). Let's see some …
Internet is a big network which is formed by connecting multiple small networks.It is a platform for all the users which are connected to it.Internet act as platform in different fields. Such as: Internet  as a collaboration platform. Internet  as…
Shows how to create a shortcut to site-search Experts Exchange using Google in the Chrome browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch the Search Engine Menu: In chrome, via you…
How to create a custom search shortcut to site-search Experts Exchange using Google in the Firefox browser. This eliminates the need to type out site:experts-exchange.com whenever you want to search the site. Launch your Bookmark Menu: Press 'Ctrl +…

630 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question