Solved

Problems loading word 2000 on windows xp media center laptop

Posted on 2007-03-24
6
221 Views
Last Modified: 2013-12-01
Windows XP Media Center 2005 w/sp2 can't read cd-rom in drive with windows word 2000, get d:/ is not accessable. The request could not be preformed because of I/O device error. The laptop is toshiba notebook model A105-S4284, the cd-rom drive is MATSHITA DVD-RAM UJ-841S. Word 2000 cd will autorun on a windows 98 machine. Microsoft compatibility wizard doesn't recognize the disk. Is this a windows media center issue, a drive issue, or what?  Any help will be greatly appeciated.
0
Comment
Question by:timrey12
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
6 Comments
 
LVL 70

Expert Comment

by:KCTS
ID: 18784858
Could be that the CD is faulty, dirty or scratched. Try gently cleaning it and try again. Loof for obvious scratched. fingerprints and the like. If it is too bad then you may have to use another CD.
0
 
LVL 40

Accepted Solution

by:
Fatal_Exception earned 500 total points
ID: 18784960
You might try copying the media from the CD on a system that does recognize it to another media, such as a USB drive or an external Hard Drive..  Then attach it to the Media Edition and install from there..  For instance, in our corp network, I have all the installation media on a network drive, and install all Office Products from that central location..  the same can be done in this case...

Just a thought..  

FE
0
 
LVL 27

Expert Comment

by:Jason Watkins
ID: 18785063
FE suggestion sounds to be the best option.  I would try to insert another CD to see if in fact the problem may be related to the CD-ROM.  I do not see why Office 2000 could not be installed on WinMCE.

-F
0
 

Author Comment

by:timrey12
ID: 19313644
Sorry for the delay in grading you guys are great. The problem was that this drive has a problem reading certain cds. Copying the cd to a usb drive on another machine and then loading on this one worked great. Thanks. Tim
0
 
LVL 40

Expert Comment

by:Fatal_Exception
ID: 19317930
Thanks, and glad to be of help!

FE
0

Featured Post

Ransomware-A Revenue Bonanza for Service Providers

Ransomware – malware that gets on your customers’ computers, encrypts their data, and extorts a hefty ransom for the decryption keys – is a surging new threat.  The purpose of this eBook is to educate the reader about ransomware attacks.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Preface: When I started this series, I used the term CommandBars because that is the Office Object class that it discusses. Unfortunately, when Microsoft introduced Office 2007, they replaced the standard Commandbar menus with "The Ribbon" and rem…
I use more than 1 computer in my office for various reasons. Multiple keyboards and mice take up more than just extra space, they make working a little more complicated. Using one mouse and keyboard for all of my computers makes life easier. This co…
In this video, we show how to convert an image-only PDF file into a PDF Searchable Image file, that is, a file with both the image (typically from scanning) and text, which is created in an automated fashion with Optical Character Recognition (OCR) …
This video shows and describes the main difference between both orientations in Microsoft Word. Viewers will understand when to use each orientation and how to get the most out of them.
Suggested Courses

738 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question