[Webinar] Streamline your web hosting managementRegister Today

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 5745
  • Last Modified:

Office Enterprise 2007 Uninstall did not complete successfully

The Wonderful Office 2007!!!!
1. I had office 2000 installed on my XP SP2 system.
2. I upgraded to Vista Business
3. Outlook 2000 has now llost my Address book (WAB.DLL)
4. I though, no problem, I will upgrade to the wonderful new Office 2007 Enterprise suite.
5. The 2007 install left Outlook 2000 in use and same problem (WAB) still exists.
6. Uninstalled Office 2003
7. Tried office 2007 'add features - add Outlook 2007'
8. GROUNDHOG  DAY - Office 2007 installer finishes with message 'configuration did not complete successfully' .
9. Tried Repair, Uninstall, Reload from CD, Now Repair won't complete, Uninstall won't complete and Install won't complete.
Short of ripping chunks out of the registry, I can't see a way out of this?  I had a similar problem with Office 1997 (yes 1997) interestingly.

Any help would be very gratefully received
Thanks in anticipation.
0
techtonicsystems
Asked:
techtonicsystems
1 Solution
 
war1Commented:
techtonicsystems,

Use the Windows Installer cleanup utility to remove all Office versions
http://support.microsoft.com/default.aspx?kbid=290301

The install only one version of Office. Do not mix the components.  For example, do not mix Word 2003 with Outlook 2007.
0
 
techtonicsystemsAuthor Commented:
Brilliant, many thanks.  I was expecting to have to unpick a tangled mess from the registry manually.
Thanks again.
0

Featured Post

Free tool for managing users' photos in Office 365

Easily upload multiple users’ photos to Office 365. Manage them with an intuitive GUI and use handy built-in cropping and resizing options. Link photos with users based on Azure AD attributes. Free tool!

Tackle projects and never again get stuck behind a technical roadblock.
Join Now