?
Solved

Office Enterprise 2007 Uninstall did not complete successfully

Posted on 2007-03-24
2
Medium Priority
?
5,309 Views
Last Modified: 2012-06-27
The Wonderful Office 2007!!!!
1. I had office 2000 installed on my XP SP2 system.
2. I upgraded to Vista Business
3. Outlook 2000 has now llost my Address book (WAB.DLL)
4. I though, no problem, I will upgrade to the wonderful new Office 2007 Enterprise suite.
5. The 2007 install left Outlook 2000 in use and same problem (WAB) still exists.
6. Uninstalled Office 2003
7. Tried office 2007 'add features - add Outlook 2007'
8. GROUNDHOG  DAY - Office 2007 installer finishes with message 'configuration did not complete successfully' .
9. Tried Repair, Uninstall, Reload from CD, Now Repair won't complete, Uninstall won't complete and Install won't complete.
Short of ripping chunks out of the registry, I can't see a way out of this?  I had a similar problem with Office 1997 (yes 1997) interestingly.

Any help would be very gratefully received
Thanks in anticipation.
0
Comment
Question by:techtonicsystems
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 97

Accepted Solution

by:
war1 earned 2000 total points
ID: 18785478
techtonicsystems,

Use the Windows Installer cleanup utility to remove all Office versions
http://support.microsoft.com/default.aspx?kbid=290301

The install only one version of Office. Do not mix the components.  For example, do not mix Word 2003 with Outlook 2007.
0
 

Author Comment

by:techtonicsystems
ID: 18785665
Brilliant, many thanks.  I was expecting to have to unpick a tangled mess from the registry manually.
Thanks again.
0

Featured Post

Free Tool: IP Lookup

Get more info about an IP address or domain name, such as organization, abuse contacts and geolocation.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article helps those who get the 0xc004d307 error when trying to rearm (reset the license) Office 2013 in a Virtual Desktop Infrastructure (VDI) and/or those trying to prep the master image for Microsoft Key Management (KMS) activation. (i.e.- C…
Sometimes clients can lose connectivity with the Lotus Notes Domino Server, but there's not always an obvious answer as to why it happens.   Read this article to follow one of the first experiences I had with Lotus Notes on a client's machine, my…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
How to fix incompatible JVM issue while installing Eclipse While installing Eclipse in windows, got one error like above and unable to proceed with the installation. This video describes how to successfully install Eclipse. How to solve incompa…
Suggested Courses

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question