Solved

Office Enterprise 2007 Uninstall did not complete successfully

Posted on 2007-03-24
2
4,937 Views
Last Modified: 2012-06-27
The Wonderful Office 2007!!!!
1. I had office 2000 installed on my XP SP2 system.
2. I upgraded to Vista Business
3. Outlook 2000 has now llost my Address book (WAB.DLL)
4. I though, no problem, I will upgrade to the wonderful new Office 2007 Enterprise suite.
5. The 2007 install left Outlook 2000 in use and same problem (WAB) still exists.
6. Uninstalled Office 2003
7. Tried office 2007 'add features - add Outlook 2007'
8. GROUNDHOG  DAY - Office 2007 installer finishes with message 'configuration did not complete successfully' .
9. Tried Repair, Uninstall, Reload from CD, Now Repair won't complete, Uninstall won't complete and Install won't complete.
Short of ripping chunks out of the registry, I can't see a way out of this?  I had a similar problem with Office 1997 (yes 1997) interestingly.

Any help would be very gratefully received
Thanks in anticipation.
0
Comment
Question by:techtonicsystems
2 Comments
 
LVL 97

Accepted Solution

by:
war1 earned 500 total points
ID: 18785478
techtonicsystems,

Use the Windows Installer cleanup utility to remove all Office versions
http://support.microsoft.com/default.aspx?kbid=290301

The install only one version of Office. Do not mix the components.  For example, do not mix Word 2003 with Outlook 2007.
0
 

Author Comment

by:techtonicsystems
ID: 18785665
Brilliant, many thanks.  I was expecting to have to unpick a tangled mess from the registry manually.
Thanks again.
0

Featured Post

Complete VMware vSphere® ESX(i) & Hyper-V Backup

Capture your entire system, including the host, with patented disk imaging integrated with VMware VADP / Microsoft VSS and RCT. RTOs is as low as 15 seconds with Acronis Active Restore™. You can enjoy unlimited P2V/V2V migrations from any source (even from a different hypervisor)

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
How to record audio from input sources to your PC – connected devices, connected preamp to record vinyl discs, streaming media, that play through your audio card: Vista, Windows 7, Windows 8, Windows 8.1 and Windows 10 – both 32 bit & 64.
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

830 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question