Solved

Office Enterprise 2007 Uninstall did not complete successfully

Posted on 2007-03-24
2
4,707 Views
Last Modified: 2012-06-27
The Wonderful Office 2007!!!!
1. I had office 2000 installed on my XP SP2 system.
2. I upgraded to Vista Business
3. Outlook 2000 has now llost my Address book (WAB.DLL)
4. I though, no problem, I will upgrade to the wonderful new Office 2007 Enterprise suite.
5. The 2007 install left Outlook 2000 in use and same problem (WAB) still exists.
6. Uninstalled Office 2003
7. Tried office 2007 'add features - add Outlook 2007'
8. GROUNDHOG  DAY - Office 2007 installer finishes with message 'configuration did not complete successfully' .
9. Tried Repair, Uninstall, Reload from CD, Now Repair won't complete, Uninstall won't complete and Install won't complete.
Short of ripping chunks out of the registry, I can't see a way out of this?  I had a similar problem with Office 1997 (yes 1997) interestingly.

Any help would be very gratefully received
Thanks in anticipation.
0
Comment
Question by:techtonicsystems
2 Comments
 
LVL 97

Accepted Solution

by:
war1 earned 500 total points
ID: 18785478
techtonicsystems,

Use the Windows Installer cleanup utility to remove all Office versions
http://support.microsoft.com/default.aspx?kbid=290301

The install only one version of Office. Do not mix the components.  For example, do not mix Word 2003 with Outlook 2007.
0
 

Author Comment

by:techtonicsystems
ID: 18785665
Brilliant, many thanks.  I was expecting to have to unpick a tangled mess from the registry manually.
Thanks again.
0

Featured Post

The curse of the end user strikes again      

You’ve updated all your end user’s email signatures. Hooray! But guess what? They’re playing around with the HTML, adding stupid taglines and ruining the imagery. Find out how you can save your signatures from end users today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Looking for a MFP for a small office network 26 123
WinSetup from USB not cooperating 27 77
SCCM firewall status and security group members 4 28
DHCP Server 14 60
If you don't know how to downgrade, my instructions below should be helpful.
This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

932 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

10 Experts available now in Live!

Get 1:1 Help Now