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page can't be displayed error

Posted on 2007-03-24
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Last Modified: 2013-12-08
My computer network icon shows that I have a connection but I still get the page can't be displayed error

I've tried ipconfig /release & renew also a repair on the network icon

I have the connection set up for dhcp
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Question by:jploessl
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4 Comments
 
LVL 97

Expert Comment

by:war1
ID: 18785534
jploessl,

Run this script to fix your connection.  The script resets your winsock, TCP/IP stack, and HOSTS file.
http://downloads.subratam.org/WinsockFix.zip
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Author Comment

by:jploessl
ID: 18785699
thanks but still getting the same error ... any other ideas?
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LVL 97

Accepted Solution

by:
war1 earned 2000 total points
ID: 18785713
Are you using IE6 or IE7?  Do you have internet access elsewhere?  Email? Instant Messenger?

If this was once working and you are now having problem, a program or addon is interfering with IE or a file in IE is corrupt
1. Disable Addons.  If you have Windows XP SP2, go to Tools > Add-on Manager, and uncheck the addons.

If using Windows XP SP1 or earlier, disable third party extensions. With IE open, go to Tools > Internet Options > Advanced. Uncheck "Third party extensions". Click Ok. Reboot computer.

2. Clear your cache.  Go to Tools > Internet Options > General tab.  Under Temporary Internet Files, click "Delete Files" button. Click OK.

3. Reset IE settings.  Go to Tools > Internet Options > Programs.  Click on "Reset Web Settings" button. Go to Advanced tab and click "Restore Defaults" button. Go to Security tab and move the bar to Medium or Default. Click OK. Close all browsers. Reboot the computer.

4. Check if a program running in the background is interfering with Internet Explorer. Temporarily disable antivirus, firewall, antispyware, ad-blocker, popup blocker, and all Norton programs.

5. Repair or reinstall Internet Explorer and Outlook Express in Windows XP
http://windowsxp.mvps.org/IEFIX.htm
OR
http://www.theeldergeek.com/repair_reinstall_ie_and_oe_6.htm
OR
http://support.microsoft.com/default.aspx?scid=kb;EN-US;318378
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Author Comment

by:jploessl
ID: 18786596
After uninstalling IE 7 & reinstalling IE 6 it worked fine again.

Thanks for all your help ... it is really appreciated
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