?
Solved

Losing Wireless Connectivity with Intel Pro/Wireless 3945ABG adaptor

Posted on 2007-03-24
30
Medium Priority
?
1,129 Views
Last Modified: 2013-11-12
I am using a Compaq nx7400 with an Intel Pro/wireless 3945ABG adaptor, I have loaded the latest driver and software from Intels site. When I access my home network, via wireless, I connect for about 3 minutes then I lose connection and get the message 'Another wireless LAN utility is communicating with the Intel PRO/Wireless LAN adaptor. To avoid conflicts Intel profile management features have been temporarily disabled.' I can reconnect by switching back to the Intel adaptor, but after 3 minutes it loses connection again.
I am using XP Professional, and I have removed and re-installed the adaptors and the drivers but still get the same problem, how do I find where the conflict is coming from?
0
Comment
Question by:PaulineForder
  • 12
  • 11
  • 4
  • +2
29 Comments
 
LVL 39

Expert Comment

by:PUNKY
ID: 18785664
Do you have bluetooth device enable in system?
0
 
LVL 19

Expert Comment

by:simpswr
ID: 18785667
Have you tried letting XP Zero Configuration manage the connection?
0
 

Author Comment

by:PaulineForder
ID: 18785691
Hi Punky yes Bluetooth is enabled but in Network Connections it shows Network Cable unplugged
0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 

Author Comment

by:PaulineForder
ID: 18785694
Hi simpswr, when I start the service for Zero Config, it remains started for about 3 mins then goes to stopped, If I repair the connection again it starts for about 3 minutes
0
 
LVL 19

Expert Comment

by:simpswr
ID: 18785702
What brand of wireless router/access point?
0
 
LVL 39

Expert Comment

by:PUNKY
ID: 18785735
- Right click on Network Connection and select properties.
- In Wireless Network Connection properties, click on Wireless network Tab and verify the box "Use windows to configure my wireless network settings" is clear or unchecked.
- Double click on Intel ProSet on desktop icon or tray, if you have already the profile, then click on network Tab, the profile should display available network for you to connect to.

Try that see if it helps.
0
 

Author Comment

by:PaulineForder
ID: 18785752
Hi Simpswr - I'm using a D-Link DWL900, and I am able to connect using other devices, ie a 2nd laptop, an HP Printer and a desktop PC
0
 

Author Comment

by:PaulineForder
ID: 18785768
Hi Punky, unfortunately when I right  click on Network Connection, there isn't a Wireless Network Tab, only a General and Advanced. If I select the IntelPro icon I can connect, but again ony for about 3 minutes before it loses it stating that another wireless LAN utility is communicating with the IntelPRO adaptor
0
 
LVL 19

Expert Comment

by:simpswr
ID: 18785784
You can stop the INtell Proset from starting in msconfig startup . . it seems to be fighting the windows wireless configuration
0
 
LVL 39

Expert Comment

by:PUNKY
ID: 18785791
Uninstall and reinstall again the IntelPRO, also turn off the option "allow this device to turn off ..." .
0
 

Author Comment

by:PaulineForder
ID: 18785824
Hi Simpswr. Done what you suggested, once again connected for about 2 mins and then got the same message 'Windows cannot configure this wireless connection...another programj is managing the connection'.
0
 
LVL 19

Expert Comment

by:simpswr
ID: 18785838
What happens if you uninstall the Intel proset  . . you will probably have to restart the Zero Config service . .
0
 

Author Comment

by:PaulineForder
ID: 18785887
Just like before. It connects for a while then looses it - still says another program is managing the connection!!!! When I tried restarting zero config service it comes back with 'The wireless Zero configuration service on local computer started and then stopped. Some service stoop automatically if they hav no work to do...'.
0
 
LVL 39

Expert Comment

by:PUNKY
ID: 18786031
Have you tried turn off the power saving and allow device turn off ... yet?
0
 

Author Comment

by:PaulineForder
ID: 18786336
HI Punky! Sorry not getting back before, just having my tea! By turn off power saving do you mean in device manager/power management? if so, yes both the broadcom and PRO/Wireless are set to allow the computer to turn off to save power. If not there where do you mean please?
0
 
LVL 39

Expert Comment

by:PUNKY
ID: 18786374
...if so, yes both the broadcom and PRO/Wireless are set to allow the computer to turn off to save power... You are right there :) try that.

Also, you said "broadcom" , is that other wireless device?
0
 
LVL 39

Expert Comment

by:PUNKY
ID: 18786380
Sorry, you should also have to check in device manager > network adapters > Intelproset > properties > Advance > Power Save Mode > OFF as well.
0
 

Author Comment

by:PaulineForder
ID: 18786418
Yep, did that too!
0
 
LVL 39

Expert Comment

by:PUNKY
ID: 18786428
Still no work ?
0
 
LVL 39

Expert Comment

by:PUNKY
ID: 18786438
0
 

Author Comment

by:PaulineForder
ID: 18787628
Hi Punky! Thanks for the link but I'm afraid that things remain the same, I get a connection for a short while but then it disconnects again!
0
 
LVL 39

Expert Comment

by:PUNKY
ID: 18788696
You have already tried WZC, IntelProset, and couple of possible ways to resolve issue, but it is still. Does that card ever work good before? If so, do a system restore to sometime you know it worked?

Do you have system recovery cd?
0
 
LVL 39

Expert Comment

by:PUNKY
ID: 18790158
Try to change frequency tranmission in device propeties up to max see if it helps improve situation.
0
 

Author Comment

by:PaulineForder
ID: 18791038
Hi Punky! Tried that, still can't connect.
0
 
LVL 39

Expert Comment

by:PUNKY
ID: 18793895
Then, I suggest you get other wireless cardbus to try see if the Intel ProSet is faulty. This is not really good comment, but you have done most of possible ways to resolve and still not get it working.
0
 
LVL 1

Expert Comment

by:a_palych
ID: 18804306

have you tried putting the router on a different channel?
0
 

Author Comment

by:PaulineForder
ID: 18808907
Hi Punky! I am pleased to say that my problem has been resolved. I went onto HP support and they found me 'new' versions of the software and driver. But just for you info, I ended up with two entries my services for wzc 1. wireless zero configuration and 2. wireless zero configurator. Now, I don't know at what point the second one was added but after, that I was able to use windows to configure the connection and all was well.  Thank you so much for all your help.
0
 
LVL 39

Expert Comment

by:PUNKY
ID: 18810480
That is weird, but finally you got it working and that is main thing.
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 22414041
PAQed with points refunded (500)

Computer101
EE Admin
0

Featured Post

Free Backup Tool for VMware and Hyper-V

Restore full virtual machine or individual guest files from 19 common file systems directly from the backup file. Schedule VM backups with PowerShell scripts. Set desired time, lean back and let the script to notify you via email upon completion.  

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Today sees the launch of a new case study, focusing on BYOD technologies we have been working with for some time now.  But with the advent of 802.11ac wireless technologies and the story behind our landmark developments, we would like to share this …
In this article we have discussed about the OS X EI Capitan and how to fix Wi-Fi issue in OS X El Capitan. We have explained how to delete system level preferences and create a new Wi-Fi location to resolve Wi-Fi issue.
This Micro Tutorial will show you how to maximize your wireless card to its maximum capability. This will be demonstrated using Intel(R) Centrino(R) Wireless-N 2230 wireless card on Windows 8 operating system.
Viewers will learn how to connect to a wireless network using the network security key. They will also learn how to access the IP address and DNS server for connections that must be done manually. After setting up a router, find the network security…
Suggested Courses

864 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question