Solved

after recovering from a full drive, exchange 2000 continues to give c1041724 when trying to mount the mailbox stores.

Posted on 2007-03-24
7
165 Views
Last Modified: 2013-12-05
On a Windows 2000 server running Microsoft Exchange 2000.  The public and private Mailbox stores won't mount.  This was initially caused by a full  hard drive, however even after freeing up plenty of space, the mailbox stores refuse to mount.  

No relevant errors are logged to the application or server event logs.  

When I try to mount the stores from the exchange system manager I get the well documented c1041724 error.  I have gone through all the troubleshooting documents related to this error with no success.  

I did discover that somehow the security settings for the mailbox stores weren't correct.  As noted in http://support.microsoft.com/?kbid=827283 the exchange domain servers group did not have full control of the mailbox stores.  I corrected this problem but there was no change to the larger symptoms.

I checked the states of both stores and found them to be in "clean shutdown" state.

My only thought is that this is the first time we've had to restart the exchange server since the DST updates were done before the actual DST switch.  Could something have gone haywire after the 11th of march?
0
Comment
Question by:NWHS
  • 3
  • 2
7 Comments
 
LVL 10

Expert Comment

by:MATTHEW_L
ID: 18786709
Have you tried running eseutil on a copy of your mailbox store?  
0
 

Author Comment

by:NWHS
ID: 18786791
Yes, I ran eseutil /mh to check the state of the stores.  Both were in "clean shutdown" state.  I also ran eseutil /g on the public store (smaller of the two) and it came back as having good integrity.  I also ran eseutil /d on both just to try and clean things up a bit.  None of these had an effect on the problem.  It would seem that the mailbox stores them selves are fine.  Something else is the problem.

I did notice something a little odd while going through the security settings in exchange.  There was an unresolveable account listed as having rights to the mailbox store.  By unresolveable I mean that the account displayed as a numerical ID instead of an account name.  The account had almost no permissions so its probably not a big deal but it seems odd that it would be there.  Regardless, I suspect this is just a red herring.
0
 

Author Comment

by:NWHS
ID: 18787200
Looks like this is my own stupid fault.  The E00.log file got deleted accidentally during the process of cleaning up the unneeded transaction log files.  I was able to use eseutil /p to make the database mountable again.  all is happy with the world again.

Thanks anyway ExEx.

-Alex
0
Back Up Your Microsoft Windows Server®

Back up all your Microsoft Windows Server – on-premises, in remote locations, in private and hybrid clouds. Your entire Windows Server will be backed up in one easy step with patented, block-level disk imaging. We achieve RTOs (recovery time objectives) as low as 15 seconds.

 
LVL 10

Expert Comment

by:MATTHEW_L
ID: 18788545
So eseutil fixed it up for you?
0
 

Author Comment

by:NWHS
ID: 18797521
No, actually I found the solution on goatse.cx  As I said before, I already knew about eseutil when I started.  Nice try though.

-Lex
0
 
LVL 1

Accepted Solution

by:
Computer101 earned 0 total points
ID: 19237740
PAQed with points refunded (250)

Computer101
EE Admin
0

Featured Post

PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Disabling the Directory Sync Service Account in Office 365 will stop directory synchronization from working.
Read this checklist to learn more about the 15 things you should never include in an email signature.
In this video we show how to create a Shared Mailbox in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Recipients >> Sha…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

803 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question