Solved

Repeated Auto Update Attempt

Posted on 2007-03-24
4
221 Views
Last Modified: 2010-05-18
XP Pro SP2.  Every evening when I shut down, it says it wants to install an update.  It's always this update.

Security Update for Windows (KB923723)
Brief Description
A security issue has been identified in the Step-by-Step Interactive Training application that could allow an attacker to compromise your Windows-based system and gain control over it.

The update "completes" without any error messages.

How do I make this go away?  I don't use the Step-by-Step Interactive Training, but I don't want to have the security issue if I do happen to install it...unlikely..

Any help with this would be appreciated.

Thanks!
0
Comment
Question by:codequest
  • 2
  • 2
4 Comments
 
LVL 27

Expert Comment

by:michko
ID: 18787294
Download and run CCleaner (www.ccleaner.com).  Run it's cleanup scan and it's registry scan.

Shut down, restart, then run a manual windows update.  Select Custom Updates and install anything that comes up as critical.  You can install any of the recommended updates that you think you need.
0
 
LVL 2

Author Comment

by:codequest
ID: 18788697
Thanks for input.  I'll take a look at www.ccleaner.   I'm reluctant to jiggle my system at the moment, so I may just turn off the option in the Custom Updates...and hope I remember if I do install the interactive training.
0
 
LVL 27

Accepted Solution

by:
michko earned 500 total points
ID: 18789039
What you've got is an auto update from MS that is not updating properly.  The reason I suggested ccleaner is that it will clean out the file(s)/registry entry(s) that keep prompting the install.  CCleaner alone should get rid of the prompt.  It's still a good idea to then do a manual windows update, select custom, and at least apply the updates MS lists as critical.  
0
 
LVL 2

Author Comment

by:codequest
ID: 18789295
Ok, thanks for the clarification.  I think I've got it now.
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Introduction: I have always been a big fan of Windows but my liking towards it is slowly being eroded by the variety of other Applications that I encounter, when I browse the Web. Most of the software available is free and maybe Open Source too. …
This is a little timesaver I have been using for setting up Microsoft Small Business Server (SBS) in the simplest possible way. It may not be appropriate for every customer. However, when you get a situation where the person who owns the server is i…
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
With the advent of Windows 10, Microsoft is pushing a Get Windows 10 icon into the notification area (system tray) of qualifying computers. There are many reasons for wanting to remove this icon. This two-part Experts Exchange video Micro Tutorial s…

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question