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Repeated Auto Update Attempt

Posted on 2007-03-24
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Last Modified: 2010-05-18
XP Pro SP2.  Every evening when I shut down, it says it wants to install an update.  It's always this update.

Security Update for Windows (KB923723)
Brief Description
A security issue has been identified in the Step-by-Step Interactive Training application that could allow an attacker to compromise your Windows-based system and gain control over it.

The update "completes" without any error messages.

How do I make this go away?  I don't use the Step-by-Step Interactive Training, but I don't want to have the security issue if I do happen to install it...unlikely..

Any help with this would be appreciated.

Thanks!
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Question by:codequest
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Expert Comment

by:michko
ID: 18787294
Download and run CCleaner (www.ccleaner.com).  Run it's cleanup scan and it's registry scan.

Shut down, restart, then run a manual windows update.  Select Custom Updates and install anything that comes up as critical.  You can install any of the recommended updates that you think you need.
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by:codequest
ID: 18788697
Thanks for input.  I'll take a look at www.ccleaner.   I'm reluctant to jiggle my system at the moment, so I may just turn off the option in the Custom Updates...and hope I remember if I do install the interactive training.
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Accepted Solution

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michko earned 500 total points
ID: 18789039
What you've got is an auto update from MS that is not updating properly.  The reason I suggested ccleaner is that it will clean out the file(s)/registry entry(s) that keep prompting the install.  CCleaner alone should get rid of the prompt.  It's still a good idea to then do a manual windows update, select custom, and at least apply the updates MS lists as critical.  
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Author Comment

by:codequest
ID: 18789295
Ok, thanks for the clarification.  I think I've got it now.
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