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HTTP 404 – fife not found when accessing OWA

Posted on 2007-03-25
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Last Modified: 2012-05-05
One of my clients is running Exchange 2003 with SP2. When trying to access the OWA, they receive HTTP 404 – file not found. I have searched Google to find the solution, but can’t fix it. Following MS article Troubleshooting Outlook Web Access, I created a test Virtual Directory called OWA. It works and shows text only format (see below) like OMA if the Application Pool is DefaultAppPool.

[To Parent Directory]

     Saturday, March 24, 2007 11:54 PM        <dir> Administrator

However, if I switch to the ExchangeApplicationPool, the test OWA will receive HTTP 404 too. Then I created a test pool call ExchApplPool and assign it to the OWA test, but that doesn’t fix the problem. The identity of ExchangeApplicationPool and ExchApplPool is Local System. Any suggestions?
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Question by:blin2000
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Sembee earned 150 total points
ID: 18788347
Reset the virtual directories to start with .

http://support.microsoft.com/default.aspx?kbid=883380

That resolves many of the problems.

Simon.
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by:blin2000
ID: 18788885
Thank you. That sounds like the solution. However, after following the instruction to re-set IIS, I still get the same error. I think it is some things to go with ExchangeApplicationPool.
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LVL 104

Assisted Solution

by:Sembee
Sembee earned 150 total points
ID: 18791986
Try recreating the application pool then.

http://support.microsoft.com/default.aspx?kbid=906907

Simon.
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