HTTP 404 – fife not found when accessing OWA

One of my clients is running Exchange 2003 with SP2. When trying to access the OWA, they receive HTTP 404 – file not found. I have searched Google to find the solution, but can’t fix it. Following MS article Troubleshooting Outlook Web Access, I created a test Virtual Directory called OWA. It works and shows text only format (see below) like OMA if the Application Pool is DefaultAppPool.

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     Saturday, March 24, 2007 11:54 PM        <dir> Administrator

However, if I switch to the ExchangeApplicationPool, the test OWA will receive HTTP 404 too. Then I created a test pool call ExchApplPool and assign it to the OWA test, but that doesn’t fix the problem. The identity of ExchangeApplicationPool and ExchApplPool is Local System. Any suggestions?
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blin2000Asked:
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SembeeCommented:
Reset the virtual directories to start with .

http://support.microsoft.com/default.aspx?kbid=883380

That resolves many of the problems.

Simon.
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blin2000Author Commented:
Thank you. That sounds like the solution. However, after following the instruction to re-set IIS, I still get the same error. I think it is some things to go with ExchangeApplicationPool.
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SembeeCommented:
Try recreating the application pool then.

http://support.microsoft.com/default.aspx?kbid=906907

Simon.
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