Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Blackberry

Posted on 2007-03-25
7
Medium Priority
?
1,583 Views
Last Modified: 2008-02-01
Blackberry will not sync to Exchange/Outlook...  Syncing from Outlook to Blackberry works fine.

Eventlog show error 20216:  <username> Synchronize() failed: ERR_FAIL

I have Exchange 2003 and BES on same machine (Server 2003).
0
Comment
Question by:classnet
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
7 Comments
 
LVL 63

Expert Comment

by:SysExpert
ID: 18794692
What version of BES ?

What has changed ?

Have you contacted RIM support ?

WHat do the Logs for the BES server show ?

I hope this helps !
0
 

Author Comment

by:classnet
ID: 18795293
BES 4.0.6.12

Daylight saving time changed...

Playing phone tag with RIM
 Can't find any BES logs...
0
 
LVL 63

Expert Comment

by:SysExpert
ID: 18795498
Search for any *.txt files.

Usually in the form of Servername_xxxx_01_date.txt

I hope this helps !
0
 
LVL 26

Expert Comment

by:Gary Cutri
ID: 18805741
"Can't find any BES logs"
\Program Files\Research In Motion\BlackBerry Enterprise Server\Logs
0
 

Accepted Solution

by:
classnet earned 0 total points
ID: 18806243
Figured it out...

When I applied several updates (nothing had been updated) BES lost/changed several services "Start up as" attributes.  

Most of the BB services should start using a BES admin user... the updates changed that to the domain admin.  So, stopped services, changed back to the BES admin and all is well.
0

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

BlackBerry Enterprise Server (BES) 5 includes a new High Availability (HA) feature, which can be used to install a standby server that is failed over to in the event of maintenance or a disaster. This can be setup for auto failover, or simply used t…
I've already touched on keyboard shortcuts that can be used in a BlackBerry to make navigation much more easy but there are also another set of commands which are hidden for different reasons. Standard users won't need these unless under exceptional…
In this video, Percona Solution Engineer Rick Golba discuss how (and why) you implement high availability in a database environment. To discuss how Percona Consulting can help with your design and architecture needs for your database and infrastr…
Please read the paragraph below before following the instructions in the video — there are important caveats in the paragraph that I did not mention in the video. If your PaperPort 12 or PaperPort 14 is failing to start, or crashing, or hanging, …

636 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question