There seems to be a problem when opening the printer preferences/properties through any program. As soon as you selct properties/preferences the whole program closes, there seem to be no events in the the event viewer.
I have installed the Printer, a canon IR 6000, on our windows 2003 file and print server.
We have a terminal server farm (citrix presentation server 4), the printers have been installed on the servers. You can view the properties through any program on the file print server but not on any of the terminal servers. The terminal servers are running server 2003.
I have tried excel, word and ie and the program I select the properties through closes, yet you can see the properties when you go through the start printers menu.
We were using a windows 2000 file print server, and the drivers from taht machine did not show the same problem.