Solved

Cannot Log Into Live Messenger

Posted on 2007-03-25
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Last Modified: 2010-07-27
Hi,

This is now driving me insane, I cannot connect with Live Messenger, I am using 32 bit Vista.

Ok, so let me explain, messenger was working completely fine until I installed a Linksys WAG200G router, now I cannot login to messenger, however when I open messenger and goto Tools then Options, I select Connection and Advanced Settings, and for TCP I click on Test, I get this result :-

Resolving the server name...
Connecting to the server...
Connected, verifying ability to send data now...
Success, you can connected to the Windows Live Messenger service.

However when I try signing in I receive :

Error Code : 81000306

Ok, so you would probably put it down to the router, now heres the crazy part, my upstairs computer running XP and connects by wireless can sign me into Messenger with no problems at all. So, where does the problem lie, I have spent hours trying to troubleshoot this and getting nowhere.

Thanks
Jon
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Question by:jalexan123
5 Comments
 
LVL 9

Accepted Solution

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robjeeves earned 500 total points
ID: 18790121
G'day Jon

Apparently this is something to do with autotuninglevel.  Instructions on this fix are at the following address

http://www.mstalkonline.com/windows-live-messenger-error-81000306-on-vista/

If the link goes dead this was copied from the site

- Click start
- Type: cmd (but don’t hit Enter)
- Right-click cmd.exe when it appears under Applications
- Click Run As Administrator
- Type the following: netsh int tcp set global autotuninglevel=disabled
- Press enter

Hope this helps

Rob

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Author Comment

by:jalexan123
ID: 18791136
Hi Rob,

Man, I spent HOURS looking for a solution, your a life saver, it worked first time.

Cheers mate!!!!
Jon
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LVL 9

Expert Comment

by:robjeeves
ID: 18796290
Awesome.  Glad you got it sorted

Rob
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Expert Comment

by:Shaggiee
ID: 20942930
Rob you are a life saver, not seen this solution anywhere else, got me sorted straight away.

Thanks ;-)
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Expert Comment

by:AXESNET
ID: 21798862
But that solutions is only for Vista, on XP does not work.
Any idea of a solution for XP ?
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