Mail server HDD error light

Posted on 2007-03-26
Medium Priority
Last Modified: 2010-03-06
I have a red light and X on my HP dl380 146.8GB mail server HDD, when I look at the drives they show healthy, what is the reasoning it shows this and why is it healthy?

Question by:lazik
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LVL 67

Accepted Solution

sirbounty earned 2000 total points
ID: 18791710
You're looking at the OS level...the drive has failed (in the array) at the hardware level.
You should replace this drive as it has failed.
You can determine this using HP Array Congiguration Utility

Author Comment

ID: 18791724
Thanks- How do I use the HP Array Config Utility?  Also, how do I determine the RAID level and if I replace the drive with a new one, does it automatically configure if its mirrored?
LVL 67

Assisted Solution

sirbounty earned 2000 total points
ID: 18791735
If the server is up, you're using some sort of fault-tolerant array (RAID 1 or RAID 5 most likely).
The ACU will also advise you to this.

If you don't have it already installed (Start->Programs->HP System Tools->HP Array Configuration Utility

Then you can download it from here: http://h18004.www1.hp.com/products/servers/proliantstorage/software-management/acumatrix/index.html

Though, since this is a mail server, I would schedule downtime before replacing the drive, or even installing the software (though I don't believe a reboot is necessary for the install)

Author Comment

ID: 18791745
Thanks for the answer and additionl info Sirbounty.
LVL 67

Expert Comment

ID: 18791758
Very glad I could assist you (I happen to be replacing a failed drive at the moment myself - that's how I know! haha)

Thanx for the grade! :^)

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