Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Access Denied sending emails to users in Child Domain

Posted on 2007-03-26
6
Medium Priority
?
216 Views
Last Modified: 2010-03-06
Hello All

I am fairly desperate on this and would appreciate any help.  Here is the setup.  

Parent domain: abc.com
Child domain: xyz.abd.com

Mailserver FQDN in Parent Domain: server1.abc.com
Mailserver FQDN in Child domain: server2.xyz.abc.com

The process used was as follows:

Child DC server setup and DCPrmo'd.  ForestPRep run on DC's in both Parent & Child.  Domainprep ther same.  Exchange installed, Exchange SP2 installed.  Connector configured.

I am able to create new users with email addresses in the child domain, can access information from the parent domain and vice versa.

The problem is that every time I send an email from a user in the parent domain to a user in the child domain, I get the following error:

The following recipient(s) cannot be reached:

      test 1 on 26/03/2007 14:15
            You do not have permission to send to this recipient.  For assistance, contact your system administrator.
            <server1.abc.com #5.7.1 smtp;550 5.7.1 <test1@abc.com>: Relay access denied>
 
Thanks in advance.

Jazz

 
0
Comment
Question by:jazzsahota
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
6 Comments
 
LVL 104

Expert Comment

by:Sembee
ID: 18792603
Some version information would be nice. There are currently three major versions of Exchange being used, with one of those versions have two minor revisions. All of them have their own quirks.

Are you using smart hosts anywhere in the configuration?
Are you using routing groups?

Simon.
0
 

Author Comment

by:jazzsahota
ID: 18793465
Apologies,

I am running Windows 2003 with Exchange 2003 Enterprise SP2.
I am using smart hosts within the cvonfiguration and have ensured that both the servers are added using DNS for resolution.

Jazz

0
 
LVL 104

Accepted Solution

by:
Sembee earned 2000 total points
ID: 18794087
Where are the smart hosts?
On the SMTP virtual servers or on SMTP Connectors?

If they are on the SMTP virtual servers then you need to remove them and replace them with SMTP Connectors.

Simon.
0
Creating Active Directory Users from a Text File

If your organization has a need to mass-create AD user accounts, watch this video to see how its done without the need for scripting or other unnecessary complexities.

 

Author Comment

by:jazzsahota
ID: 18798509
Simon

Thank you.  This worked a treat.

Jazz
0
 

Author Comment

by:jazzsahota
ID: 18799386
Simon

It seems that I was a bit hasty on the it being resolved.  I can currently send/receive emails externally from the child domain, however I am unable to send/receive emails internally within the child domain and the child to parent and vice versa.  Can you please offer any additional help.

Thanks

Jazz
0
 
LVL 104

Expert Comment

by:Sembee
ID: 18800567
Can you telnet to each server on port 25?

telnet ip.add.re.ss 25
telnet servername 25
telnet host.domain.com 25

If any of those fail then that can indicate a connection problem or name resolution problem.

Simon.
0

Featured Post

 [eBook] Windows Nano Server

Download this FREE eBook and learn all you need to get started with Windows Nano Server, including deployment options, remote management
and troubleshooting tips and tricks

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

There are times when we need to generate a report on the inbox rules, where users have set up forwarding externally in their mailbox. In this article, I will be sharing a script I wrote to generate the report in CSV format.
How to deal with a specific error when using the Enable-RemoteMailbox cmdlet to create a mailbox in the cloud-based service, for an existing user in an on-premises Active Directory.
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

670 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question