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Easy laser printer parts question

Posted on 2007-03-26
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Last Modified: 2011-10-03
Easy question for somebody.

I have a Ricoh Aficio CL3000 printer.....I've been getting this error code SC 554 for some time......usually I just power off and on and It works the rest of the day.  In the morning, first print fails......power off and on......and I'm good to go for the rest of the day.  I looked up the error code on Ricoh's website and it is classified as "the heating roller is not getting hot enough".  Which makes sense.  So I call them up and they tell me that can also mean it has a bad fuser unit.  So I tell him I recently replaced that part (less then a year ago).....should be still good.  He didn't have any more ideas so I'm going to have to call someone out to service it.  Ok, so my questions are:

Is the heat roller part of the fuser unit?

If yes, Isn't possible I just have a bad fuser unit?  and replacing it might just make the problem go away?

If no, is a heat roller something I could buy and replace myself?


Thanx in advance for the help,
Bryce
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Question by:strick9
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8 Comments
 
LVL 7

Expert Comment

by:pkutter
ID: 18792562
Yes, for the most part the heating roller is the fuser assembly. It's the part that heats up the toner and fuses it to the paper. I'm not familiar with the Ricoh Aficio CL3000, but generally yes they are usually very easy to replace. It does sound like the fuser is the problem.
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Author Comment

by:strick9
ID: 18792618
Update.....

If I power on and power off a few times the printer starts working again.....so the only problem is with the initial warm up, coming out of sleep mode.

Will I damage the printer if I continue to run it like this?

Does this still sound like a fuser unit problem?
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Author Comment

by:strick9
ID: 18792643
pkutter,

Thank you for your quick reply.  You answer wasn't exactly as definitive as I was hoping for.  I'm going to try and hold out for someone with a bit more experience with this particular brand of printer or problem in general.  If no one can be more specific I will give you the points.
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LVL 7

Expert Comment

by:pkutter
ID: 18796717
No you won't damage the printer by doing that, much anyway. The damage would be negligible if any. It certainly sounds like a fuser assembly to me. When you turn on a laser printer there is a lamp inside the fuser roller that heats up the roller. This lamp has a set amount of time to heat up to a set temperature, say 400 degrees. If it doesn't reach that temperature in the allotted time you get some sort of fuser error on the printer. Not a problem holding out for a better answer. Most of my laser experience is HP and Apple lasers.

Good Luck.
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LVL 7

Expert Comment

by:pkutter
ID: 18796725
Just an addition, it sounds like your lamp just isn't getting hot enough fast enough. by switching it off and back on it is slowly getting to the temperature it needs to be. Sooner or later it will fail completely.
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Author Comment

by:strick9
ID: 18822698
I guess I'll just use up all my supplies and buy a new printer.  The equivalent replacement is about $400-$500.......and that will come with toner and everything........that is like a $300 value.  In the end it will probably be cheaper then trying to fix the old one.

Is this good reasoning?  Anybody else any thoughts?
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LVL 7

Accepted Solution

by:
pkutter earned 250 total points
ID: 18826911
That's not a bad idea.
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Author Comment

by:strick9
ID: 18835358
Since you were the only one to bother to reply.......thank you.
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