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Unable to move emails from Inbox in Outlook 2003 Professional

Posted on 2007-03-26
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Last Modified: 2010-08-05
We have Outlook 2003 Professional

For some reason I have one user that is no longer able to move emails out of her Inbox.
When you click and drag the email from her Inbox to a sub-folder, it doesn't do anything.

Her account is on Exchange 2003.

I checked the permissions on her folders and they all look fine.

She also uses the Cached mode for Outlook.

Any ideas??
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Question by:andrefortier7
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Expert Comment

by:Wadski
ID: 18793656
Has she reached the mailbox limit?
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Author Comment

by:andrefortier7
ID: 18793872
Her email box is 1GB in size
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Author Comment

by:andrefortier7
ID: 18846123
Problem was solved when the old Daylight Savings time occurred on the weekend
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