Sometime in 2006, the Alerts stopped functioning in ARCserve, and we can't get them to work again. When we send a test alert, we receive it, but we do not receive a message at night when the backup is complete. The Alert Activity Log shows "Sending SMTP Successfully" each night.
Windows Server 2003
BrightStor ARCserve Backup v11.5 SP2 Build 4232
SMTP Settings are email@example.com, Subject "BAB Alert Notification", SMTP Server 127.0.0.1 (domain is our client's domain).
Preflight Check runs fine. We upgraded them from an older version to 11.5, thinking that would fix it, but there must be another problem?