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Two MAC addresses on one server

Posted on 2007-03-26
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Last Modified: 2010-04-18
We have a server using Windows OS.  It is a virtual server running VMWare.  It is imaged and imported into VMWare.  Somehow, this setting registered two MAC addresses in an application running on it.  THat causes us a license issue with the application.  Our server people tried to remove the old NIC from the registry, reboot the server...  But the two MACs kept coming back.  Any suggestions?  Thanks!
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Question by:SWangJE
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6 Comments
 
LVL 48

Expert Comment

by:Jay_Jay70
ID: 18796487
SWangJE,

try creating a different hardware profile and disable the NIC in the second profile

Regards,

James
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LVL 22

Expert Comment

by:65td
ID: 18802807
In device manager, select view-> show hidden devices, is it there?
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Author Comment

by:SWangJE
ID: 18803054
I have just figure out my problem with our network guy.  The server I used had an old MAC address which is associated with the application's permanent license.  Then, the server got virtulized to VMware and the MAC address changed to a new one which is associated with the application's trial license that expires in 7 days.  To solve this problem, there are two ways.  First, you can change the server MAC back manually to the old one (Start>Control Panel>Network Connections>Properties>Configure>Type in the MAC address).  Second, ask the application software company to replace our license file MAC with the new one.  
The first one will cause problem if other applications running on the same server use MAC in their licensing.

Jay Jay70:  I would like to give you 50 points since the NIC does have an effect in this problem.  Thanks!
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LVL 48

Expert Comment

by:Jay_Jay70
ID: 18804484
:) you would have to change the point value on the question, but seeing you solved this yourself you are entitiled to a refund :)
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Computer101
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