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"System does not support hibernation" - HP Compaq Presario notebook

Posted on 2007-03-26
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Last Modified: 2012-05-05
The laptop is model B1959TU running XP Professional. The hibernate tab is missing from the Power Options Properties.
This command from a Dos prompt ..
powercfg /hibernate on
the response is ..
"System does not support hibernation"

Is there an HP driver or Microsoft patch which could be installed to fix this problem?

cheers
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Question by:mbhh
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KCTS earned 750 total points
ID: 18796545
Its likely that it is a BIOS problem or that the correct chipset drivers are not loaded. To support hibernation the BIOS must be fully ACPI compliant and the correct chipset drivers must be present.

Check on the manufacturers web site to see if there is a chipset driver available and try that first.

If that has no effect then run MSINFO32 to check you current BIOS version and then check on the manufacturers web site to see if  an update is available
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Author Comment

by:mbhh
ID: 18799187
Thank you KCTS.

This notebook is intended by HP to run only Vista, but I found all the XP drivers for a B1900CTO worked just fine. For further details please refer ..
http://www.experts-exchange.com/Networking/Wireless/WLAN/Q_22470739.html

cheers
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