"System does not support hibernation" - HP Compaq Presario notebook

The laptop is model B1959TU running XP Professional. The hibernate tab is missing from the Power Options Properties.
This command from a Dos prompt ..
powercfg /hibernate on
the response is ..
"System does not support hibernation"

Is there an HP driver or Microsoft patch which could be installed to fix this problem?

cheers
mark
mbhhAsked:
Who is Participating?
I wear a lot of hats...

"The solutions and answers provided on Experts Exchange have been extremely helpful to me over the last few years. I wear a lot of hats - Developer, Database Administrator, Help Desk, etc., so I know a lot of things but not a lot about one thing. Experts Exchange gives me answers from people who do know a lot about one thing, in a easy to use platform." -Todd S.

Brian PiercePhotographerCommented:
Its likely that it is a BIOS problem or that the correct chipset drivers are not loaded. To support hibernation the BIOS must be fully ACPI compliant and the correct chipset drivers must be present.

Check on the manufacturers web site to see if there is a chipset driver available and try that first.

If that has no effect then run MSINFO32 to check you current BIOS version and then check on the manufacturers web site to see if  an update is available
0

Experts Exchange Solution brought to you by

Your issues matter to us.

Facing a tech roadblock? Get the help and guidance you need from experienced professionals who care. Ask your question anytime, anywhere, with no hassle.

Start your 7-day free trial
mbhhAuthor Commented:
Thank you KCTS.

This notebook is intended by HP to run only Vista, but I found all the XP drivers for a B1900CTO worked just fine. For further details please refer ..
http://www.experts-exchange.com/Networking/Wireless/WLAN/Q_22470739.html

cheers
mark
0
It's more than this solution.Get answers and train to solve all your tech problems - anytime, anywhere.Try it for free Edge Out The Competitionfor your dream job with proven skills and certifications.Get started today Stand Outas the employee with proven skills.Start learning today for free Move Your Career Forwardwith certification training in the latest technologies.Start your trial today
Windows XP

From novice to tech pro — start learning today.

Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.