Solved

Symantec Anti-Spam solution Blacklist?

Posted on 2007-03-26
6
1,872 Views
Last Modified: 2008-01-09
This is for anyone familiar with using Exchange with Symantec Anti-Spam Pro (Brightmail) software.  I'm told by an administrator of an Exchange mail server that my server is trying to send an email to, that the mail isn't going through because my server is listed in the Blacklist Symantec controls.  I have checked the public blacklists and  my server is not listed.  Does Symantec actually have their own blacklist and if so, how do I go about trying to get removed?  

Thanks.
0
Comment
Question by:expertis
  • 3
  • 2
6 Comments
 
LVL 32

Accepted Solution

by:
r-k earned 500 total points
ID: 18797829
I don't use Exchange with Symantec, but as far as I know there is no such thing. You may want to check your server at the following site to be sure it is not listed in some RBL:

 http://www.robtex.com/rbls.html
0
 
LVL 3

Expert Comment

by:jhoop2002
ID: 18847921
Its not just that you might be blacklisted, it might be his spam protection.  I have spam protection that sometime blocks companies that are not on any blacklists.  I have to goto my spam protection and add them to my whitelist (allowed senders) and then the email comes through.  

Double check that he is set up to recieve emails from your domain.
0
 

Author Comment

by:expertis
ID: 18848303
Thanks for the comment.  This is an Enterprise installation of the anti-spam software, not at the desktop.  The recipients mail server network administrator says the problem domain and server IP are not listed in their local black list.  Since posting this question I have contacted Symantec and they do have a "filter" list that is controlled by them and pushed out to their enterprise server customers.  
0
Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

 
LVL 32

Expert Comment

by:r-k
ID: 18848320
"...they do have a "filter" list .."

Interesting. Did they tell you if your server was on the list, or in general how to see what is on that list?
0
 

Author Comment

by:expertis
ID: 18848544
In order to find out if a specific server is listed you must send an email and "wait up to 7 days" for a response.  I'm still waiting.
0
 
LVL 32

Expert Comment

by:r-k
ID: 18848565
:) :)

Yes, that sounds like Symantec!
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article will inform Clients about common and important expectations from the freelancers (Experts) who are looking at your Gig.
As a business owner, there are many things that keep you up at night. Profit margins, employee retention, human resource protocols, whether your product or service will remain competitive. When you own or manage a technology company that operates la…
To show how to create a transport rule in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Rules tab.:  To cr…
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question