Link to home
Start Free TrialLog in
Avatar of Antonio Estrada
Antonio EstradaFlag for Mexico

asked on

Can't receive mail from certain address on Outlook 2003

Hello fellow experts, I've got this weird problem which has me puzzled. I'll explain the scenario:

A co-worker got a problem with Outlook 2003 and asked me for help, the problem is that he can't receive e-mails from certain addresses yet he does get all other mails. I thought he had blacklisted that account somehow but using Outlook Express and our company WebMail he can receive it flawlessly.

I told him the zero effort solution: "Use Thunderbird instead", but he doesn't want to change, so using the WebMail, Outlook Express or Thunderbird would fix this but he wants it on Outlook 2003...

So, any idea on how the mail is being received by the server but then not showing on Outlook 2003?

Thanks in advance.

-Vulturous
ASKER CERTIFIED SOLUTION
Avatar of war1
war1
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of Antonio Estrada

ASKER

Hello war1, thanks for the quick response.

I'll try that tomorrow morning and let you know :).
Vulturous,

We have not heard from you. Did any comment help you solve your problem? Do you have any more question? If an Expert helped you, please accept his/her answer above with an excellent or good grade.

Thanks, war1
Very sorry. I was out of town for the past week and a half so I kinda forgot about this. Thanks a lot for your input.