Can't receive mail from certain address on Outlook 2003
Posted on 2007-03-26
Hello fellow experts, I've got this weird problem which has me puzzled. I'll explain the scenario:
A co-worker got a problem with Outlook 2003 and asked me for help, the problem is that he can't receive e-mails from certain addresses yet he does get all other mails. I thought he had blacklisted that account somehow but using Outlook Express and our company WebMail he can receive it flawlessly.
I told him the zero effort solution: "Use Thunderbird instead", but he doesn't want to change, so using the WebMail, Outlook Express or Thunderbird would fix this but he wants it on Outlook 2003...
So, any idea on how the mail is being received by the server but then not showing on Outlook 2003?
Thanks in advance.