Solved

Cannot install Sugar CRM using the wizard

Posted on 2007-03-27
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Last Modified: 2016-03-18
I am trying to install the Sugar CRM on my computer using PHP and MS SQL (I have Windows XP). I have done all the necessary configurations for PHP and MS SQL based on the instructions given by the Sugar Install Guide and I am able to open the setup wizard using the web browser. After I clicked the Start button in setup wizard, it is taking me into the Licence page and then I ticked the I agree check box. However, the Next button is not highlighted and I cannot move forward. Could you please provide me with any solutions?
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Question by:cscg1976
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5 Comments
 
LVL 32

Expert Comment

by:and235100
ID: 18798463
Can you possibly add the location you are using into the Trusted Zone in your web browser?
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and235100 earned 500 total points
ID: 18798467
Or - if using IE - go to Tools, Internet Options, advanced tab

Scroll down to the "Security" section - and tick the first three checkboxes in that section.
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LVL 32

Expert Comment

by:and235100
ID: 18798479
It looks like you need java support for this installer as well:

http://www.java.com/getjava/
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Author Comment

by:cscg1976
ID: 18798900
I have tried all the above recommendations, but still nothing.
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LVL 32

Expert Comment

by:and235100
ID: 18798957
Can you try using Firefox instead (download and set it as your default browser)

http://www.mozilla.com/en-US/firefox/
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