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Difficulty recovering emails deleted in outlook when using outlook web access.

Posted on 2007-03-27
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Last Modified: 2010-03-06
I am running exchange server 2003. When a user hard deletes an email in outlook I can recover the email on outlook using the 'recover deleted items option'. This is the case even if i use a different machine to recover the email. However, if i try to recover the email (which was hard deleted in outlook) using outlook web access I cannot see the deleted email and thus cannot recover it. How can I get outlook web access to recover hard deleted emails?
Any help would be appreciated.
Thanks
Fred
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Question by:fred2k3
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3 Comments
 
LVL 18

Accepted Solution

by:
amaheshwari earned 125 total points
ID: 18798877
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LVL 35

Assisted Solution

by:rakeshmiglani
rakeshmiglani earned 125 total points
ID: 18798881
If you follow the steps mentioned in the following article then you should be able to recover emails from OWA without any problems.
http://www.petri.co.il/using_owa_2003_to_recover_deleted_items.htm
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Author Comment

by:fred2k3
ID: 18798943
Well done guys.....since you both posted it at the same time its only fair you both get the points
Thanks again
Fred
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