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troubleshooting Question

Difficulty recovering emails deleted in outlook when using outlook web access.

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fred2k3 asked on
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3 Comments1 Solution304 ViewsLast Modified:
I am running exchange server 2003. When a user hard deletes an email in outlook I can recover the email on outlook using the 'recover deleted items option'. This is the case even if i use a different machine to recover the email. However, if i try to recover the email (which was hard deleted in outlook) using outlook web access I cannot see the deleted email and thus cannot recover it. How can I get outlook web access to recover hard deleted emails?
Any help would be appreciated.
Thanks
Fred
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