Solved

Out of office assistant not forwarding mail when reply message is blank or empty.

Posted on 2007-03-27
3
1,325 Views
Last Modified: 2012-06-21
We have exchange 2003, and outlook 2003 clients.  We are trying to forward all mail to an external email account when a user is out of the office.  This MUST be a user based solution that does not involve an administrator altering the users setting on the server every time they are out of the office.  (Otherwise I face and andministrative nightmare!!!)  In theory the out of office assitant can do this, but the user does not want an out of office rely to be sent, they just want the mail to be forwarded to their external account.  However when the message boce in the ooo assitant is left blank, no rules seem to get applied!  

The current solution is for a user based rule on out external spam filter to block out going ooo replys.  This is less than idea.  Really I was wondering if anyone had an exchange/outlook based solution that the user can turn on or off with the out of office assitant.  (please make it work!)  :-)
0
Comment
Question by:kevin_todd
  • 2
3 Comments
 
LVL 4

Accepted Solution

by:
backbonemd earned 250 total points
ID: 18798820
this can be done through outlook rules.

tools>rules and alerts>start from blank rule

check when message arrives >next> check 'where name is in TO or CC box' >next> check 'forward to people or distribution list'.

click on 'people or distribution' in bottom box. set this to the forwarding address (may need to create a contact)
finish
0
 

Author Comment

by:kevin_todd
ID: 18799544

Is this not a client based rule?  Would the user not have to leave outllook running when he left the office?  

I'll test it and get back to you.
0
 

Author Comment

by:kevin_todd
ID: 18800275

Excellent, that does work...sort of! Irritatingly if the email is originally addressed to a distribution group and not the user, the mail doesn't get forwarded.  
0

Featured Post

Is Your AD Toolbox Looking More Like a Toybox?

Managing Active Directory can get complicated.  Often, the native tools for managing AD are just not up to the task.  The largest Active Directory installations in the world have relied on one tool to manage their day-to-day administration tasks: Hyena. Start your trial today.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

MS Outlook is a world-class email client application that is mainly used for e-communication globally.  In this article, we will discuss the basic idea about MS Outlook, its advanced features, and types of MS Outlook File formats.
Finding original email is quite difficult due to their duplicates. From this article, you will come to know why multiple duplicates of same emails appear and how to delete duplicate emails from Outlook securely and instantly while vital emails remai…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

856 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question