ERROR : Connection dropped by imap-server

Dear all,
I have a question regarding e-mail server.
I use Slackware, IMAP, Squirrel Mail, PHP  in my company e-mail server.
I add a user in system  using "adduser" command.
I gave only Login name (john)
and password as daved.

Then I add aliases like
john.dave:  johnd

Next I open my squirrel  mail program and
tried to login by giving john as login name and
daved as password. But I got this error
"ERROR : Connection dropped by imap-server"
Please help me to solve this issue.
Thanks in advance
gnptfAsked:
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freaky_NLCommented:
Check /var/log/messages and see if it has information related to this problem.
0
gnptfAuthor Commented:
Thanks for the answer.
I will /var/log/messages tomorrow in work.
Can you please explain how can I solve this
issue by using messages in /var/log/messages.
Thanks again for your answer.
0
freaky_NLCommented:
Depends on the issue. Usually it should report this in /var/log/messages but not always.

Is it working for other people?
0
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gnptfAuthor Commented:
Thanks for the answer.
Yes, there are 10 other people.
They are OK.
0
ridCommented:
Perhaps a typo: you mention "john" as login name, but the alias you say is
"john.dave: johnd"
Perhaps user name and mailbox name must be identical?
/RID
0
gnptfAuthor Commented:
Well I found the answer.
I use squirrel mail.  After I add user
to the system and add to the aliases
I have to send an e-mail using the new
e-mail address to the person whom
I made an e-mail account.
0
freaky_NLCommented:
Ah it probably errored out then because the mail directory didn't exist yet. The MTA probably created it when an e-mail came in for the user.
0

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