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Vista will not Restore backup files from external HDD!!?

Posted on 2007-03-27
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Last Modified: 2012-08-13
I have Vista Home Premium Edition installed in my system.  Recently, due to a problem with corrupted protected system files, I was forced to conduct a clean re-install of the operating system.  This was the only solution available, after much email correspondence with Microsoft Technical Support who had been unable to resolve the issue.  Before re-installing Vista, I backed up my files, pictures and music to an external hard drive.  After reinstallation I have attempted to restore the backup files, unfortunately Vista does not recognize the backup source.  When turning on the external drive my system recognizes it, however when navigating to Control Panel/System and Maintenance/Backup and Restore Center/Restore files from backup/and then to Restore Files I receive a yellow yield icon with an exclamation indicating that "There are no backups available on this computer".  Very odd.  I cannot seem to restore my files from the previous installation?  I checked the external HDD to insure that the files are stored, and they are there.  Can anyone help me with this problem?  Thank you in advance!
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Question by:Brawly
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Kenneniah earned 500 total points
ID: 18802247
"however when navigating to Control Panel/System and Maintenance/Backup and Restore Center/Restore files "
Instead, when you open Backup and Restore Center, hit Advanced Restore underneath Restore files.
The normal Restore Files will only see backups made with the current Windows install.
So hit Advanced Restore, then select Advanced Restore again.
Then "Files made from a backup made on a different computer." (even though it's the same computer, your backup was made on a different Windows install).
This will allow you to select your backup drive and it should work.
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by:Brawly
ID: 18802368
Thanks Kenneniah!  That did the trick!  I suppose just ignorance on my part, but in some ways Vista is substantially different then Windows XP.  Really appreciate your solution!
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by:Kenneniah
ID: 18802397
Hehe same here. It's taking me quite awhile to get used to the changes as well, but glad I could help :)
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