Still celebrating National IT Professionals Day with 3 months of free Premium Membership. Use Code ITDAY17

x
?
Solved

Vista will not Restore backup files from external HDD!!?

Posted on 2007-03-27
3
Medium Priority
?
1,566 Views
Last Modified: 2012-08-13
I have Vista Home Premium Edition installed in my system.  Recently, due to a problem with corrupted protected system files, I was forced to conduct a clean re-install of the operating system.  This was the only solution available, after much email correspondence with Microsoft Technical Support who had been unable to resolve the issue.  Before re-installing Vista, I backed up my files, pictures and music to an external hard drive.  After reinstallation I have attempted to restore the backup files, unfortunately Vista does not recognize the backup source.  When turning on the external drive my system recognizes it, however when navigating to Control Panel/System and Maintenance/Backup and Restore Center/Restore files from backup/and then to Restore Files I receive a yellow yield icon with an exclamation indicating that "There are no backups available on this computer".  Very odd.  I cannot seem to restore my files from the previous installation?  I checked the external HDD to insure that the files are stored, and they are there.  Can anyone help me with this problem?  Thank you in advance!
0
Comment
Question by:Brawly
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 24

Accepted Solution

by:
Kenneniah earned 2000 total points
ID: 18802247
"however when navigating to Control Panel/System and Maintenance/Backup and Restore Center/Restore files "
Instead, when you open Backup and Restore Center, hit Advanced Restore underneath Restore files.
The normal Restore Files will only see backups made with the current Windows install.
So hit Advanced Restore, then select Advanced Restore again.
Then "Files made from a backup made on a different computer." (even though it's the same computer, your backup was made on a different Windows install).
This will allow you to select your backup drive and it should work.
0
 

Author Comment

by:Brawly
ID: 18802368
Thanks Kenneniah!  That did the trick!  I suppose just ignorance on my part, but in some ways Vista is substantially different then Windows XP.  Really appreciate your solution!
0
 
LVL 24

Expert Comment

by:Kenneniah
ID: 18802397
Hehe same here. It's taking me quite awhile to get used to the changes as well, but glad I could help :)
0

Featured Post

Three Reasons Why Backup is Strategic

Backup is strategic to your business because your data is strategic to your business. Without backup, your business will fail. This white paper explains why it is vital for you to design and immediately execute a backup strategy to protect 100 percent of your data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

VM backups can be lost due to a number of reasons: accidental backup deletion, backup file corruption, disk failure, lost or stolen hardware, malicious attack, or due to some other undesired and unpredicted event. Thus, having more than one copy of …
Workplace bullying has increased with the use of email and social media. Retain evidence of this with email archiving to protect your employees.
To efficiently enable the rotation of USB drives for backups, storage pools need to be created. This way no matter which USB drive is installed, the backups will successfully write without any administrative intervention. Multiple USB devices need t…
This tutorial will walk an individual through configuring a drive on a Windows Server 2008 to perform shadow copies in order to quickly recover deleted files and folders. Click on Start and then select Computer to view the available drives on the se…

670 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question