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crwilson12

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Exchange OST Issue

I have a Windows 2003 Server Running 2003 Exchange. Problem seems to be multiple users creating .OST files on their local computer.
I have email disappearing from certain date ranges on each computer (all random) After further investigation I used an OST-PST converter and found the missing email in the OST. I converted the OST to a PST and used Exmerge to import the PST back into Exchange with Dont create duplications....Well You all probably know how that turned out....duplicated calender/contact/and emails that were restored were showing as being sent or received 6 months from now.
It seems to me that the clients are losing connection to the exchange server and working in cache mode. When I open up Outlook from a few of the computers I get the prompt from working in offline mode ect...do you want to connect? I choose connect and then it establishes a connection with Exchange. I have one computer with an OST that is 3.5 gigs. I picked up this converter tool but can not find if there is a limit on size for converting an OST.....I know with Outlook 2003 there is a 2 gig limit with a PST unless you specify that it is bigger before the account is created.

Has anyone ever heard of a similar issue?
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itsireland

Could your virusscanner be deleting files from the database? Possibly set up not to delete virusses from the Exchange data folder. Do you have a backup from the exchange server?

Any events on the Exchange server?

From the top of my head the maximum size for a PST is 2Gb but not sure about this. OST have no maximum but a standard max of 20 GB is set in the registry I believe but you'll find your answer here: http://support.microsoft.com/kb/832925.


Avatar of crwilson12

ASKER

Im not really trying to configure the size for the ost or pst....I knew there was a way to do it. It is a bit of a moot point to configure the size now. I have a 3.5 gig ost file. My issue is the users all creating the ost files and why it is happening.
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itsireland

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