I have a 4\5 year old server running windows 2003 Server and working great. I have a tape drive called a Scorpion 96 DAT autoloader originally made by seagate. It usually is identified in Back-up Exec as an Archive Python 04377-xxx. I upgraded to Back-up Exec 11d which I understand is a questionable upgrade, after a clean install of 2003 server. Anyway the driver with the backup software does not load sucessfully and the error states something about the device not listed in the hardware tree. So after the sucessful install of the program, no backup device exists.
Do I need to at least start by having windows recognize there is a device? Or is this uneccesary with the backup software?
And if so, how do I go about getting 2003 server to recognize it? None of the drivers seem to work. I do the add new hardware wizard but no drivers seem to cut it. The support for this device has changed hands so often it seems impossible to track down the right driver.
Would another software product work better?