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Slow internet or slow pc ?
How do i know if a IE is slow if it is the pc or their internet connection ?
I disenfected a customers pc's, they ere loaded with trojans , spyware ..ect
the pc booted up fast, connected to the internet in the blink of an eye. Now today they say it takes 5 min to get to the internet. Both of their PC's are like this. I am thinking more like it is so,ething that they both have in commom like a router ot dsl modem, although i need to peove this for them. I had them reset their router and modem. Can i use tracert or something like that to figure out if it is the internet or the pc ?
I disenfected a customers pc's, they ere loaded with trojans , spyware ..ect
the pc booted up fast, connected to the internet in the blink of an eye. Now today they say it takes 5 min to get to the internet. Both of their PC's are like this. I am thinking more like it is so,ething that they both have in commom like a router ot dsl modem, although i need to peove this for them. I had them reset their router and modem. Can i use tracert or something like that to figure out if it is the internet or the pc ?
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Sounds like they need a usb print server to go with their new printer so they can share it on the network. If you are billing them for your time, you should point out to them what they will save by spending a little extra up front as opposed to being ridiculously cheap up front and then paying you to come out and rig stuff up again. Then if you convince them that goes well, if you need more billable hours you can offer ways to improve their setup and some proactive solutions.
(Also, with the slow internet thing, make sure one of them isn't running a bit torrent client or limewire)
(Also, with the slow internet thing, make sure one of them isn't running a bit torrent client or limewire)
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